Assistant Manager

1 day ago


Mumbai, Maharashtra, India Jiostar Full time ₹ 12,00,000 - ₹ 36,00,000 per year

* About the team

The Assistant Manager Ticketing & Merchandising plays a critical dual-role in ensuring smooth execution of two major verticals within the Brand Experience & Events team: Ticketing Operations and Merchandise Management. This individual will oversee all end-to-end ticketing requirements for major sports and entertainment properties under the JioStar portfolio, while also leading the planning, production, inventory, and distribution of official merchandise across the organization.

The role requires a highly organized and collaborative professional with strong operational acumen, stakeholder management skills, and the ability to manage high-volume logistics under tight deadlines. The role involves team supervision, external agency/vendor coordination, and strict adherence to SOPs.

The Ticketing & Merchandising team at JioStar forms an integral part of the Brand Experience & Events. On the Ticketing front, the team is responsible for managing the GEM Portalan internal system that facilitates ticket access for employees across personal and business. The team handles the end-to-end coordination of ticket procurement and distribution, covering all contractual commitments and internal business needs. With close collaboration with external stakeholders like the BCCI, ICC, BookMyShow, and Insider, and internal departments like Partnerships, Sales, Marketing and Content, the team ensures that every requirement is well-planned and executed with accuracy and accountability. From allocating high-stakes hospitality tickets to managing ground-level logistics at multiple venues, the team delivers an experience that's professional, timely, and escalation-free.

On the Merchandising front, the team is entrusted with managing the entire merchandise lifecyclefrom creative development and vendor management to production, distribution, and stock reconciliation. This includes developing merchandise for internal stakeholders, media meet, brand activations, corporate gifting, fan giveaways, and promotional marketing campaigns. The team works closely with multiple departments such as Brand, Marketing, HR, and Sales to consolidate requirements

Reporting To

Associate Director - Brand Experience & Events

* Key Responsibilities

This is a mid-managerial role that contributes to high-visibility projects across marquee properties like IPL, ICC World Cups, BCCI matches, Pro Kabaddi League, Indian Super League, Wimbledon, and more.The candidate will be responsible for leading the Ticketing Management and ensuring effective management of internal GEM portal, disbursement logistics, stakeholder communication, and compliance reporting. In parallel, the candidate will drive the Merchandising vertical, working closely with internal departments to fulfill BU demand, finalize product, coordinate with external vendors, and optimize cost efficiency. This involves overseeing creative development, sample approvals, production timelines, and budgeting while also managing centralized merchandise records for the JioStar network

* Skills & Attributes for success

  • Strong leadership and team management skills with experience in mentoring junior team members
  • Excellent project management capabilities with a sharp eye for operational detail
  • Proficient in MS Excel, PowerPoint, and inventory/ticket tracking tools
  • Effective communicator with excellent interpersonal and stakeholder management skills
  • Ability to thrive under pressure and deliver across multiple projects with tight deadlines
  • Proactive problem-solver with strong organizational and negotiation skills

* Preferred Education & Experience

  • Bachelors degree in commerce or a related field
  • 8-10 years of experience in ticketing or merchandise
  • Prior experience managing vendors, handling inventory, and executing ticketing management in a live event/sports environment is preferred
  • Familiarity with ticketing systems (e.g., Bookmyshow, ) and production vendors across merchandise categories is a plus

  • visa executive

    3 days ago


    Navi Mumbai, Maharashtra, India The Visa Manager Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionThe Visa Manager simplifies business travel by making visa processing easy for businesses. We specialize in B2B visa services, ensuring hassle-free applications for employees, clients, or partners. As an authorized vendor for six countries, including China, Brazil, Turkey, the Philippines, Japan, and Thailand, we provide fast, reliable,...

  • assistant manager

    1 day ago


    Mumbai, Maharashtra, India Hyatt Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    SummaryYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Human Resources is responsible to assist in the smooth and efficient running of the Personnel Department in the Human...

  • Assistant Manager

    2 weeks ago


    Mumbai, Maharashtra, India Westin Hotels & Resorts Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Additional InformationJob Number Job CategoryHuman ResourcesLocationThe Westin Mumbai Garden City, Goregaon East, Mumbai, Maharashtra, India, 400063VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition TypeManagementJob SummaryAssists in carrying out the daily activities of the Human Resource Office including recruitment, total compensation, and training...

  • Assistant Manager

    1 week ago


    Mumbai, Maharashtra, India Marriott International Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Additional InformationJob Number Job CategoryHuman ResourcesLocationThe Westin Mumbai Garden City, Goregaon East, Mumbai, Maharashtra, India, 400063ScheduleFull TimeLocated Remotely?NPosition Type ManagementJOB SUMMARYAssists in carrying out the daily activities of the Human Resource Office including recruitment, total compensation, and training and...

  • Assistant Manager

    1 day ago


    Mumbai, Maharashtra, India St. Regis Hotels & Resorts Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Additional InformationJob Number Job CategoryHuman ResourcesLocationThe St. Regis Mumbai, 462, Senapati Bapat Marg, Mumbai, Maharashtra, India, 400013VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition TypeManagementJob SummaryAssists in carrying out the daily activities of the Human Resource Office including recruitment, total compensation, and training...

  • Assistant Manager

    1 day ago


    Mumbai, Maharashtra, India Marriott International Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Additional InformationJob Number Job CategoryHuman ResourcesLocationThe St. Regis Mumbai, 462, Senapati Bapat Marg, Mumbai, Maharashtra, India, 400013ScheduleFull TimeLocated Remotely?NPosition Type ManagementJOB SUMMARYAssists in carrying out the daily activities of the Human Resource Office including recruitment, total compensation, and training and...

  • Assistant Manager

    2 days ago


    Mumbai, Maharashtra, India ENTERPRENEUER PR Full time ₹ 2,00,000 - ₹ 12,00,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for an Assistant Manager at ENTREPRENEUR PR, located in Mumbai. The Assistant Manager will be responsible for managing day-to-day operations, developing and implementing strategies, coordinating with different departments, and ensuring smooth workflow. Other...

  • Assistant Manager

    3 days ago


    Mumbai, Maharashtra, India ENTERPRENEUER PR Full time

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for an Assistant Manager, located in Mumbai. The Assistant Manager will be responsible for overseeing daily operations, supporting senior management in executing strategies, managing staff, and ensuring customer satisfaction. The role includes coordinating...

  • Assistant Manager

    1 week ago


    Mumbai, Maharashtra, India Binge Consulting Full time ₹ 8,40,000 per year

    Assistant Restaurant Manager – Asian Cuisine Restaurant (Mumbai)We are looking for an Assistant Restaurant Manager to join our team at a renowned Asian restaurant in Mumbai. The ideal candidate is passionate about hospitality, committed to excellence, and eager to grow with us. This role is key to ensuring smooth day-to-day operations, exceptional guest...

  • Assistant Manager

    1 day ago


    Mumbai, Maharashtra, India Crest Property Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Team: ManagementOverall Role Objective :Lead and supervise a team of junior accountants and accounting assistants. Assign tasks and ensure the team is meeting deadlines and quality standards. Provide training, mentorship, and performance feedback to the accounting team.Key Accountabilities :-Financial Record Keeping:Oversee the accurate recording of...