Assistant Manager

TCTS Hiring for Assistant Manager - VMware Administration (L3 Support)

Experience: Minimum 5 Years

Qualification: Graduation

Support Level: L3

Location: Pune

Shift: 24*7 (Night shifts included)

Position: Permanent

Job Description:

• Administer and maintain vSphere environments (ESXi, vCenter, vSAN, NSX).
• Perform installation and configuration of VMware ESXi on multi-vendor hardware such as Dell, HPE, IBM, and Lenovo servers.
• Install and configure VMware vCenter Server for centralized management of ESXi hosts and virtual infrastructure
• Perform firmware updates on hardware hosting VMware vSphere Hypervisor (ESXi) to ensure compatibility and stability.
• Configure Distributed Virtual Switches (vDS) and port groups to segment and isolate VMkernel and VMNIC traffic for improved performance and security.
• Design and implement high availability, DR solutions, and capacity planning.
• Perform advanced troubleshooting of performance issues, vMotion, DRS, HA, snapshot-related problems.
• Creating, mounting, and expanding VMFS and NFS datastores
• Troubleshooting inaccessible or degraded datastores
• Performing Storage vMotion (live migration of VM disk files between datastores)
• Understanding of affinity and anti-affinity rules
• Understanding snapshot impact on performance
• Understanding of what SAN/NAS Storage LUNs are presented to ESXi hosts.
• Adding RDM to VMs (Virtual vs Physical Compatibility Mode)
• Collaborate with the storage team by supplying necessary details such as host WWPNs, ESXi version, and zoning requirements to facilitate accurate LUN provisioning.
• Manage and performing change management for resources like Disk, Memory, CPU provisioning .
• Manage VMware lifecycle tasks (patching, upgrades, LCM via VUM/Update Manager/VCF).
• Implement and maintain VMware NSX for micro-segmentation and virtual networking.
• Automate routine tasks using PowerCLI, Ansible, or other scripting tools.
• Participate in incident, problem, and change management processes.
• Collaborate with backup, storage, and network teams for integrated solutions.
• Work on VM migrations, template management, golden image optimization.
• Support VMware Cloud Foundation (VCF) or hybrid cloud platforms if used.
• Create and maintain technical documentation, SOPs, and knowledge base articles.
• Create and manage Standard Switches and Distributed Virtual Switches within the vSphere cluster
• Template creation, modification and hardening
• Responsible for creating, modifying, and hardening virtual machine templates for secure and standardized deployments.
• Server Deployment and Configuration: Install, configure, and maintain Windows server operating systems (2012, 2016, 2019, 2022)
• Server Deployment and Configuration: Install, configure, and maintain Linux operating systems (Linux (RHEL, CentOS, Ubuntu)
• Deploy and manage virtual machines using technologies like Hyper-V or VMware
• Configure server roles, features, and services based on organizational requirements
• Monitor and optimize virtual machine performance, including server health, resource utilization, and overall availability
• Implement proactive measures to optimize server performance and scalability
• Diagnose and resolve complex VM-related issues, including system crashes, resource contention, and performance bottlenecks
• Backup and Recovery: Develop and maintain backup and recovery strategies for Windows servers and
• Perform regular backups and ensure the integrity and availability of server data
• Expertise in Windows Server 2016/2019/2022,
• Experience with VMware, Hyper-V, and cloud platforms (Azure/AWS).
• Ensure compliance with security policies, hardening guidelines, and audit requirements.
• Work on incident response and mitigation of security threats
• Mitigatigation of the VMware vSphere environment related VAPT task .
• Demonstrated proficiency in VMware administration, providing Level 3 (L3) support in enterprise environments
• Proficiency in Windows Server (2012, 2016, 2019, 2022) and Linux (RHEL, CentOS, Ubuntu) deployment via template .
• Experience with virtualization platforms (VMware, Hyper-V).
• Understanding of networking fundamentals (TCP/IP, DNS, DHCP).
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and prioritize tasks effectively.
• Proficient in leading and mentoring the VMware Level 2 (L2) Support Team to ensure effective incident resolution and operational excellence
• MS Office- Excel, word and Power point
• Proficiency in PowerShell scripting for automation and task management.
• Strong understanding of system security principles, including patch management, access control, and vulnerability management.
• Familiarity with OS architecture and underlying system components.
• Experience with server backups, disaster recovery procedures, and high availability.
• Strong troubleshooting skills and attention to detail.
• Good communication skills and the ability to work well in a team-oriented environment.
• Industry certifications like ,VMware Certified Professional (VCP-DCV, VMware Certified Advanced Professional (VCAP) or Azure Administrator (AZ-104) are a plus.
• ITIL Foundation - Preferred
• Good Analytical and Problem-Solving skills
• Customer Centric with solution understanding capability
• Good written and verbal communication skills (Hindi,English)
• Should be willing to accept challenges and highly dynamic in nature.
• Good grasping and aptitude to change as per business needs.
• Must possess strong interpersonal and communications skills.
• Must be able to relate to a diverse group of people including technical and development personnel, management, business customers, and vendors in a constructive and effective manner.
• Must have a solid technical background coupled with desire and ability to grasp skills quickly, combined with deep attention to detail along with excellent verbal and written communication skills
• 7 + Year of experience in a enterprise-level VMware Environment

Interested candidate can please share your updated resume on with below details:

Highest Qualification:

Total Experience:

Relevant Experience:

Current Organization:

Notice Period:

Current CTC:

Expected CTC:

Current Location:

Okay with Rotational Shifts:

Thanks & Regards,

Namrata Rai

TCTS HR Team