Network SME

2 weeks ago

Bengaluru, Karnataka, India NeoSOFT Full time

Job Description Network SME (L3 Only)

Role & Responsibilities

  • Provide Level 3 (L3) network engineering and support for enterprise environments

    • Own critical incidents, escalations, RCA, and problem management

    • Design, implement, and support LAN, WAN, SD-WAN, Wireless, and Firewall infrastructure

    • Configure and troubleshoot Routing & Switching (BGP, OSPF, VLANs)

    • Manage and support Enterprise Firewalls – Palo Alto, Fortigate, Checkpoint

    • Work on SD-WAN technologies – Cisco Viptela / Velocloud

    • Support Cloud Networking on AWS & Azure (VNet, VPC, hybrid connectivity)

    • Perform change management, patching, upgrades, and maintenance activities

    • Monitor network performance and ensure high availability and reliability

    • Create and maintain technical documentation, SOPs, and RCA reports

    • Work in US rotational shifts and handle customer-facing responsibilities

Mandatory Requirements (Strictly L3)

  • 7+ years of enterprise networking experience

    • Proven hands-on experience in an L3 / Senior Network Engineer role

    • Strong expertise in Routing & Switching (BGP, OSPF)

    • Strong hands-on experience with Firewalls (Palo Alto / Fortigate / Checkpoint)

    • SD-WAN experience (Viptela / Velocloud) – Mandatory

    • Cloud networking exposure – AWS and/or Azure

    • CCNA & CCNP – Mandatory

    • Willingness to work in US rotational shifts

Work Details

  • Work Model: Permanent Work From Home ( US Shift Rotational)

    • Location: PAN India

    • Employment Type: Full-Time, Permanent

Important Note

This position is exclusively for Network SME / L3 professionals with deep enterprise networking expertise.

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