Service Assistant

3 days ago


Pantheerankavu Calicut Kerala, India MSI Communications Full time ₹ 1,80,000 - ₹ 2,16,000 per year

We are looking for a dedicated and detail-oriented Service Assistant to join our team. The role involves handling customer service tasks such as mail communication, follow-up calls, warranty checking, and coordinating with internal teams to ensure smooth after-sales support.

Key Responsibilities:

  • Handle customer queries through email and phone calls in a professional manner.
  • Make follow-up calls to customers and service partners for updates.
  • Check and validate product warranty details.
  • Maintain accurate service records and documentation.
  • Coordinate with the service team for timely resolution of customer issues.
  • Assist in preparing service-related reports.
  • Support other administrative tasks within the service department.

Job Type: Full-time

Pay: ₹15, ₹18,000.00 per month

Education:

  • Bachelor's (Preferred)

Language:

  • English (Required)

Work Location: In person



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