Datacenter Technician

2 days ago

Mumbai, Maharashtra, India 0c925bcb-e869-4d5a-bc47-b091c4efdffa Full time ₹ 9,60,000 - ₹ 11,52,000 per year

We are looking for self-motivated, dedicated individuals to join our team of highly skilled professionals. The successful candidate will handle responding to customer calls in a prompt and efficient manner.

Full-time on site on shift schedule. Each shift is about 10hrs x 4 days per week

  • On site engineer will service all client needs including server hardware break-fix and IMAC support, As well as smart hand support for network equipment.
  • Troubleshoot, and supports systems/equipment (DELL, Oracle, IBM and HP Servers)
  • Diagnose, analyzes, and repairs product failures, orders and replaces parts as Needed
  • Follows all client policy and procedures, adhere to best practices
  • Presents problem resolution or refer more complex issues to a Sr. Support Engineer
  • Maintain part records and inventory
  • Documentation of activity and will show strong organizational skills
  • Express positive attitude and strong analytical skills

Skills:

  • Extensive Server and hardware trouble shooting experience required
  • Capable of replacing all hardware components in large scale data center
  • Experienced with newer generation Dell, Oracle, Lenovo, and HP servers
  • Ability to learn and adhere to new procedures
  • Working experience with Remote Access Cards (IDRAC, ILOM, ILO, Ect)
  • Strong communication skill with ability to provide technical updates
  • Proficient at administrative tasks and paperwork
  • Familiarity with ticket-tracking software (Experience with Service Now preferred)
  • Must be a self-starter with the ability to work independently without supervision and within a team environment
  • Must have a professional demeanor and the ability to develop effective working relationships with end users and stakeholders
  • CompTia A+ Certification is a plus
  • CompTia Server+ Certification is a plus
  • Dell Certification is a plus
  • HP Certification is a plus
  • IBM Certification is a plus

Job Type: Full-time

Pay: ₹75, ₹80,000.00 per month

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