Sales Assistant

6 days ago

Mumbai, Maharashtra, India Colonial Collections Furniture Full time ₹ 3,60,000 - ₹ 3,88,800 per year

Job Title:

Sales Assistant

Reporting to:

Sales Manager/Head 

Location:

Sewri East, Mumbai 

Compensation:

Rs. 360,000/- to Rs. 388,800/- per annum + Sales Commission as per Company Policy

PURPOSE OF THE POSITION

The person in this position plays a crucial role in supporting the Sales team to bring in new business and service clients from initial inquiry until delivery, with a focus on ensuring that our clients receive the highest level of service. This includes providing administrative support and coordinating various logistics across the customer lifecycle such as preparing quotes and presentations, scheduling client meetings, ordering fabrics, preparing production folders, and tracking after-sales support. The role requires close collaboration with production, design and accounts, and is ideal for an organised and proactive individual who has a strong attention to detail, enjoys interacting with people, and has a passion for interior aesthetic and furniture design.

JOB RESPONSIBILITIES

CORE SALES RESPONSIBILITIES

  • Support the meeting of sales targets through
  • Tracking and sharing client inquiries received on store cell phone, emails, social media, and all channels
  • Timely creation of quotes, presentations and other required documents/materials
  • Support the execution of proactive sales strategies
  • Prepare for and support prospective client meetings
  • Support company's sales representatives/business development managers with required documents and materials
  • Prepare all data and documents for the accurate and complete hand over of orders for drawings and production
  • Update Order Management System with client order details
  • Support internal Production meetings
  • Ensure all client documents and correspondence are saved in appropriate folders in the Dropbox
  • Maintain internal upholstery catalogues and price lists
  • Support the regular updates of company's sales/product presentations

DESIGN & PRODUCTION SUPPORT

  • Coordinate and conduct site visits - measurements and markings, and send timely reports
  • Support timely approval of working drawings from clients
  • Monitor and follow up for client's timely fabric, finish and hardware selections
  • Order fabrics & leather and hand them over in a timely manner
  • Coordinate logistics for sending samples and fabric books to clients
  • Support the follow up with clients for design & production related queries
  • Coordinate and support client inspection visits
  • Support coordination between client sites, logistics provider, and internal team for client deliveries
  • Track that client's post-delivery snags and queries are being addressed in a timely manner

MARKETING SUPPORT

  • Support the ideation and creation of marketing materials
  • Send regular WhatsApp broadcasts & emailers

MISCELLANEOUS

  • Regularly update organisation tracking systems

REQUIRED QUALIFICATIONS

  • Graduate with 2-3 years experience in furniture industry, luxury retail sales or related field
  • Proficient in Microsoft Excel and Powerpoint
  • Strong communicator and enjoys interacting with people
  • Strong written and spoken English language skills
  • Basic spoken Hindi language skills
  • Strong collaborator and team player
  • Highly organised with attention to detail
  • Highly ethical with strong moral compass

PREFERRED QUALIFICATIONS

  • Knowledge of materials and production methods
  • Strong design aesthetic and sensibility
  • Has a passion for interior aesthetic and furniture design
  • Proficient in AutoCad
  • Proficient in InDesign and Illustrator

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