Senior Palo Alto Engineer

Overview: We are seeking a highly skilled and experienced Senior Palo Alto Engineer with expertise in Prisma, Cortex, and Panorama platforms. The ideal candidate will possess deep technical knowledge and practical experience in designing, deploying, and managing Palo Alto Networks security solutions. A PCNSC (Palo Alto Networks Certified Network Security Consultant) and/or CCIE (Cisco Certified Internetwork Expert) certification is highly preferred.

Eligibility Criteria:

• Must have worked as a Level 2 or Senior engineer

• Must have at least have 3-5 years of total working experience.

•
• Must be Graduate or above.

• Must have extensive experience & working knowledge of Palo Alto technology & services.

• Must have of the following certification(s).
o Palo Alto Networks Certified Network Security Engineer 10.x Version

Principal Responsibilities:

 

Responsible to provide high end Technical & Project based support & consultation for Palo Alto.

• The candidate will be required to design, implement & support Palo Alto solutions

• The candidate will work with the clients & internal team members for Palo Alto related work.

• Troubleshooting Level 1 & Level 2 issues related to Palo Alto.

Help Tier 1 & Tier 2 resources to address the issues related to Palo Alto

Reporting and trending on the effectiveness of the solutions and standards

• Initiate improvements in tools, requirements gathering, processes, and people

• Will be responsible for updating, sharing daily, weekly & monthly Palo Alto related tickets tracker & analysis.

• Resolving any global, cross-functional or work-team issues

• Defining key management routines and governance strategy to ensure effective business process execution

• Reporting and trending on the effectiveness of the solutions and standards

• Initiate improvements in tools, requirements gathering, processes, and people

• Responsible to investigate causes, tests solutions & suggest solutions in place to reduce the time taken to resolve the Palo Alto related tickets.

• Understanding support priorities and objectives and taking an active role in accomplishing them.

• Responsible for handling individual projects related to new implementations, improvisations, or migrations to Palo Alto.

• Apply changes, additions and deletions to firewall settings.

• Perform operating system upgrades, apply system patches, and firmware updates.

• Monitor firewall infrastructure to ensure acceptable performance, replace defective or deprecated hardware.

• Perform device backups.

• Stay up to date on emerging threats and zero-day exploits and apply updates to mitigate threats.

• Maintain global firewall ruleset.

• Ability to effectively work and communicate with both technical staff and on-technical managers and VIPs.

Behavioral Skills

• Should have excellent customer handling & listening skills

• Strong analytical skills

• Strong problem-solving skills

• Change Management & negotiating skills

• Quick decision maker and fast learner

• Experience in handling multiple tasks

• Very organized and team player

• Result Oriented & able to deliver within timelines

Technical Capabilities

• Good understanding for networking & security concepts

• Experience in managing NextGen Firewall.

• Experience in managing Cloud Native Security

• Experience in managing IPS/IDP, Antimalware, Antivirus & Endpoint Security

• Managing Detection & Response

• Experience in performing Network Traffic Analysis

Palo alto, Global protect, DNAT, IPSEC, EDL, Userid

  Preferred Experience:

• 6 – 8 Years of experience working in enterprise-level environments with distributed systems and large-scale networks.
• Familiarity with hybrid cloud security strategies.
• Experience working with DevOps or SecOps teams to integrate security into the CI/CD pipeline.