India XPON Field Application Engineer
4 days ago
Job Overview:
The Field Application Engineer (FAE) will:
Code, compile, collect, analyze logs, and debug.
Provide technical support to customers and coordinate with the engineering team at HQ.
Travel to customer sites (e.g., Mumbai, Delhi NCR) for support, training sessions, and exhibitions.
Communicate effectively with non-English native speakers.
Responsibilities:
Collaborate with Indian system developers to develop xPON products.
Troubleshoot issues during development and manufacturing stages.
Guide customers on developing features in the Linux kernel driver or system-level features (e.g., LED/GPIO control, DHCP, IP-tables module, WEB) on the GPON ONU.
Resolve issues across various system areas (from low-level kernel mechanisms to high-level application features) in coordination with Realtek HQ RD.
Minimum Qualifications:
ME/MS degree in Computer Science, Computer/Telecommunication/Network/Electrical Engineering or related field, or equivalent practical experience.
Experience in C and shell scripting.
Experience with networking features development (e.g., Firewall, DHCP, DNS, VPN, PPPoE, QoS, and chipset's HWNAT, packet engine).
Experience with embedded systems, Linux, and OpenWRT.
Good domain knowledge of L2/L3/GPON networking protocols.
Preferred Qualifications:
Experience with u-boot, flash partition, file system, Makefile, build system.
Experience with GPON, OMCI Protocol.
Experience with various hardware interfaces (e.g., MDIO, RGMII/SGMII/QSGMII, DDR, UART, I2C, GPIO, FLASH).
Experience in networking concepts (e.g., VLAN, ACL).
Experience in Realtek GPON chips development.
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