OTC - Brokerage - SME/TL/TM - Bangalore/Hyderabad

Candidates based from BLR/ HYD & Pune – On high priority.  who can join immediately/30 Days' notice period. Salary will deviate for early joiners

SPE

Activities to perform

• To understand the process workflow and get trained on the specific functions within timeframe specified
• Ensure all invoices from the broker are received and indexed.
• Perform daily reconciliations of brokerage trades and accurate calculation of brokerage.
• Investigate/resolve any exceptions identified, Liaise with internal teams during the investigation and own the resolution of the issue.
• Ensure all SLA/KPI as agreed with Client is met with 100% accuracy and timeliness
• Manage the broker relationships with timely responses to their queries and settling the outstanding brokerage within agreeable period
• Track all the updates and report daily to supervisor/manager and adhere to the checklist
• All reports to be prepared accurately and submitted on time as per timelines agreed with client.
• Learn new changes to the workflow, when suggested, and document them down as procedures for sign-off by the manager/client
• Ensure all process related controls are followed without exceptions.
• Emails are acknowledge within 24 (1 BD) hours and responded with resolution within 48 hrs from the date of receipt.

KNOWLEDGE/SKILL

• Experience in Reconciliation process
• Effective communication skills to manage broker/client
• Basic knowledge of the OTC market, derivative products and operating conventions
• Excellent MS Excel/Word skills
• Ability to work with team and demonstrate the positive influences among peers
• Proven ability to work effectively within strict deadlines
• Flexibility to work as per business requirements

 SME

Activities to perform

• To understand the process workflow and get trained on the specific functions within timeframe specified
• Ensure all invoices from the broker are received and indexed.
• Perform daily reconciliations of brokerage trades and accurate calculation of brokerage.
• Investigate/resolve any exceptions identified, Liaise with internal teams during the investigation and own the resolution of the issue.
• Ensure all SLA/KPI as agreed with Client is met with 100% accuracy and timeliness
• Manage the broker relationships with timely responses to their queries and settling the outstanding brokerage within agreeable period
• Track all the updates and report daily to supervisor/manager and adhere to the checklist
• All reports to be prepared accurately and submitted on time as per timelines agreed with client.
• Learn new changes to the workflow, when suggested, and document them down as procedures for sign-off by the manager/client
• Ensure all process related controls are followed without exceptions.
• Emails are acknowledge within 24 (1 BD) hours and responded with resolution within 48 hrs from the date of receipt.
• Perform QC and ensure all checks are completed and submitted to MC on a daily basis.
• Share the QC rejections & Invalid Exceptions to the team and inform the management. Weekly/Monthly review of your balance sheet with your respective stakeholders/ business managers.

KNOWLEDGE/SKILL

• Experience in OTC Brokerage Reconciliation process
• Strong knowledge of the OTC market, derivative products and operating conventions
• Excellent MS Excel/Word skills
• Effective communication skills to manage broker/client
• Ability to work with team and demonstrate the positive influences among peers
• Proven ability to work effectively within strict deadlines
• Flexibility to work as per business requirements

TL

Activities to perform

• Ensure accurate management of daily reconciliations of brokerage trades and brokerage calculation with Hands-on experience in the process.
• Exception management, including timely escalation of discrepancies to appropriate stakeholders, follow up and ownership through to resolution
• Have required communication with Recon team for better understanding of their workflow and making reporting process more efficient
• Ensure all SLA/KPI as agreed with Client is met with 100% accuracy and timeliness
• Manage the broker relationships with timely responses to their queries and settling the outstanding brokerage within agreeable period
• All reports to be prepared accurately and submitted on time as per timelines agreed with client.
• All exceptions are tracked and escalated as per timelines agreed.
• EOD checklists are reviewed and saved on daily basis
• All reports (Daily, Weekly & Monthly) should be delivered on time with 100% adherence to SLAs & 100% Accuracy
• Ensure you are aware & trained on all activities/reports in the team with no dependency on Client and team.
• Zero escalations from brokers/ for inadequate response.
• Have regular interactions and review meetings with Client
• Identify areas of improvement and propose solutions & Ensure any and all change in the process is reported and documented.
• Review the performance of the team members and maintain Training Matrix, SOP (Change Management), Escalation Tracker, Error Log
• Assist TM/Management in any adhoc requests and support during their absence.

KNOWLEDGE/SKILL

• Experience in OTC Brokerage Reconciliation process
• Strong knowledge of the OTC market, derivative products and operating conventions
• Excellent MS Excel/Word skills
• Effective communication skills to manage broker/client
• Ability to work with team and demonstrate the positive influences among peers
• Proven ability to work effectively within strict deadlines
• Flexibility to work as per business requirements
• People Management