Urgent Hiring

Position Title: Deputy Head of Accounts Receivable

Department: Finance & Accounts (F&A)

Reports To: Head of Accounts Receivable

Location: Pune

Job Summary:

The Deputy Head of Accounts Receivable is responsible for overseeing and

supporting the management of accounts receivable operations within the

organization. This role ensures accurate and timely billing, collections, and reporting

processes, while maintaining excellent relationships with clients. The Deputy Head

will assist the Head of Accounts Receivable in leading the team, ensuring

compliance with company policies, and enhancing the efficiency of the accounts

receivable function.

Key Responsibilities:

1. Accounts Receivable Management:

Supervise and assist in the management of the companys accounts receivable

process, including invoicing, billing, and collections.

o Ensure that outstanding payments from clients are collected in a timely

manner

o Monitor aging accounts receivable reports to identify overdue accounts

and escalate issues as necessary.

o Liaise with clients to resolve payment discrepancies and provide

support in the resolution of billing inquiries.

2. Team Leadership and Support:

o Assist in managing and training the accounts receivable team to

ensure high standards of service and productivity.

o Provide guidance on day-to-day operations and ensure the team meets

KPIs and targets.

o Help in managing workload distribution and ensuring that team

members adhere to deadlines and quality standards.

3. Financial Reporting and Analysis:

o Prepare and review regular accounts receivable reports for

management, highlighting key trends and providing insights on aging

accounts.

o Assist in monthly, quarterly, and annual financial closings, ensuring the

timely and accurate recording of receivables.

o Perform detailed analysis of overdue accounts and provide

recommendations for collection strategies.

4. Client Relationship Management:

o Establish and maintain strong relationships with key clients,

understanding their payment processes and ensuring smooth

transactions.

o Follow up with clients on overdue invoices and payment issues, aiming

to resolve issues in a professional and diplomatic manner.

o Address client inquiries promptly and effectively to enhance satisfaction

and minimize delays in payments.

5. Process Improvement:

o Identify areas for process improvements in billing, collections, and

account management.

o Work with the Head of Accounts Receivable to implement best

practices and optimize workflows to increase efficiency.

o Contribute to system upgrades or software implementations to

streamline receivables processes.

6. Compliance and Audit:

o Ensure all accounts receivable practices comply with company policies,

legal regulations, and financial standards.

o Assist in internal audits and ensure proper documentation and record-

keeping for audit purposes.

o Maintain confidentiality and data security in the handling of client

financial information.

7. Cross-Department Collaboration:

o Collaborate with branch, central Accounting and other relevant

departments to resolve client issues related to billing and payments.

o Assist the finance team in budget planning and forecasting related to

receivables

8. Ad-hoc Tasks:

o Provide support to the Head of Accounts Receivable in other financial

tasks or projects as required.

o Assist in the preparation of year-end financial reports and audits as

needed.

Skills and Qualifications:

Education:

o A degree in Accounting, Finance, or a related field is required.

o MBA from a reputed university would be an added advantage

Experience:

o Minimum of 5 years of experience in accounts receivable or a related

financial role.

o Proven experience in managing or leading a team within an accounts

receivable function.

o Strong understanding of financial processes, billing systems, and

accounts receivable practices

o Prior experience in Travel industry would be an added advantage

Skills:

o Excellent communication and negotiation skills, with a strong ability to

build and maintain relationships with clients.

o Strong analytical skills and attention to detail, with the ability to identify

and resolve discrepancies efficiently.

o Solid understanding of financial reporting and analysis.

o Ability to manage multiple tasks and priorities effectively in a fast-paced

environment.

o Proficient in Microsoft Office Suite (Excel, Word, Outlook) and financial

software.

Working Conditions:

This position requires a regular international travel and flexible working hours

to meet deadlines or attend to client needs.

The role will be based at Pune Office

Performance Metrics:

Timeliness and accuracy of accounts receivable reports.

Reduction in overdue accounts and improvement in collection rates.

Client satisfaction and retention related to billing issues.

Team performance and adherence to KPIs.