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Manager

2 weeks ago

Gurgaon, Haryana, India Genpact Full time

Ready to shape the future of work?

At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE\: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at  and on LinkedIn, X, YouTube, and Facebook.

We are inviting applications for the role of Manager/Senior Manager – All boarding, responsible for overseeing the end-to-end employee lifecycle operations including onboarding, offboarding, background verification (BGC), and employee data management. This is a strategic and people-centric role requiring strong operational leadership, compliance orientation, and cross-functional collaboration to ensure seamless employee experience.Responsibilities
  1. Strategic Leadership:
    • Ensure adherence to All-boarding onboarding/offboarding framework, policy and procedures.
    • Partner with client All-boarding lead to ensure changes in All-boarding framework, policy and process are cascaded to teams on a timely basis
  2. Operational Oversight:
    • Manage the end-to-end onboarding and exit processes for new and departing employees.
    • Oversee background verification (BGC) processes in coordination with third-party vendors.
    • Ensure timely and accurate employee data entry and record management in HR systems
  3. Compliance and Quality Assurance:
    • Ensure the team drives adherence to internal policies, labor laws, and data privacy regulations (e.g., GDPR).
    • Drive audits, data quality checks, and SOP governance for employee lifecycle operations.
  4. Team Development:
    • Build and nurture high-performing teams through training, mentorship, and engagement initiatives.
    • Conduct regular performance reviews and provide constructive feedback.
  5. Stakeholder Management:
    • Collaborate with HRBPs, IT, Finance, and Facilities for cross-functional onboarding/offboarding support.
    • Manage external vendors for BGC and documentation services. Provide insights and recommendations to support business objectives.
    • Drive regular governance with client All-boarding lead provide visibility and discuss performance to SLAs
    • Participate in transformation and other governance forums and provide inputs as required.
  6. Process Excellence:
    • Identify transformation initiatives, improvement opportunities to enhance All boarding accuracy, compliance, and efficiency.
    • Partner with client All-boarding Lead and transformation lead to drive transformation initiatives
    • Implement and partner with client and internal teams to implement process improvements to enhance operational efficiency.

Qualifications

Minimum Requirements:

  • Bachelor's degree in business, HR, or a related field (MBA/PGDM preferred).
  • Relevant years of experience in HR operations or shared services, with relevant years in a leadership role.
  • Hands-on experience with onboarding, offboarding, employee data management, and BGC.

Preferred Qualifications:

  • Familiarity with HR systems like Workday, SAP SuccessFactors, Oracle HCM, etc.
  • Strong understanding of compliance and labor regulations.
  • Experience in managing third-party vendors and global HR operations.

Key Skills and Attributes:

  • Strong leadership and team management abilities.
  • Excellent communication and stakeholder engagement skills.
  • High attention to detail and process orientation.
  • Ability to work in a fast-paced, global environment..
  • Flexibility to work across global teams and time zones.

Why join Genpact?

·       Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation

·
• Make an impact – Drive change for global enterprises and solve business challenges

·       that matter

·
• Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities

·
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

·
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters\: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.