BTA - API - GESTC - Hyderabad

Global Employer Services Technology Center (GESTC) – Business Technology Analyst IDeloitte Tax Services India Private Limited ("Deloitte Tax in India") commenced operations in June 2004. Since then, nearly all of the Deloitte Tax LLP ("Deloitte Tax") U.S. service lines and regions have obtained support services through Deloitte Tax in India.We provide support through the tax transformation taking place in the marketplace. We offer a broad range of fully integrated tax services by combining technology and tax technical resources to uncover insights and smarter solutions for navigating an increasingly complex global environment.We provide opportunities to transform tax operations using contemporary technologies in the market. Individuals work to transform their current state of tax to the next generation of tax functions. Are you ready to take the next step in your career to find new methods and processes to assist clients in improving their tax operations using new technologies? If the answer is "Yes," come join Global Employer Services Technology Center (GESTC)Job purposeThis is an entry-level position, and you will be responsible for working with L1 and L2 support personnel to resolve client issues in a timely manner and provide support to resolve technical issues related to our application(s). Our applications are used by Deloitte's Global Employer Services member firms and clients so the successful candidate should have strong client service and communication skills as well as the ability to deliver projects on time in a dynamic team environment. The candidate will receive training on existing as well as next generation tools.Key job responsibilities :Work with different stakeholders at Deloitte, Deloitte Member Firms and Vendors to effectively maintain content changes to our application so that it complies with regulations in 100 plus countriesPerform Root Cause Analysis and resolve productions support issuesEffectively communicate to Design Elaborations based on production support and day-to-day activities for better product designEffectively collaborate with L1 and L3 support teams to find solutions to problemsEducation/Background:UG: BE/B.Tech/B.ScPG: ME/M.Tech/M.Sc (Optional)Key skills desiredMust have:1-2 years of hands-on experience in any programming language (Preferably C#)Understanding application-server architectures and open standard formats such as XML, JSON, web APIs , database(SQL/PostgreSQL) and data analysis.Professional writing and oral communication skillsComfortable working in a cosmopolitan, dynamic, fast-paced environmentIndependent contribution skills including taking initiatives and pointing out problemsAttention to detail, keeping time, compliance and resource constraints in mind at all timesStrong commitment to user experience and interpersonal skillsCA-GSDCA-HPNOur purposeDeloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.Our people and cultureOur inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.Professional developmentAt Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India.Benefits to help you thriveAt Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.Recruiting tipsFrom developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.Requisition code: 314668