Sevicemax Dataguide _Contractor

Area(s) of responsibility

ServiceMax Dataguide Technical Lead Job Description
JD-

• 7-8 years of experience as a Sr Salesforce ServiceMax Developer will be responsible for integrating SFDC, ServiceMax with external systems by using webservices (SOAP API, REST API) etc., Requires a results driven individual who has worked as Technical Lead providing customization, development, and integration support for ServiceMax Projects.
• Working experience of 1-2 full projects on ServiceMax Dataguide for SMax Web and SMax-Go Mobile app
• Features of Work Orders, Repairs, Service Contracts, Installed Assets, Technicians and PM
• Defining Forms using complex question types including tabular, matrix questions and render on work order depending on its state in the lifecycle
• Define branching logic at the form, section or question level
• Incorporate ServiceMax data into form variables and use it for logic, validation and mapping
• Track all available forms and Manage version history
• Defining Form Actions to automate as per business logic & update SMax data when form is submitted
• Define what data from ServiceMax records/ DataGuide Forms to Integrate in output documents (PDF)
• Support multiple languages in output documents
• Deliver full lifecycle Salesforce implementations from inception to roll-out with the ability to lead and manage developers (internal, partner, and clients)
• Work with client business users and IT executives to identify and define the business & technical solution architectures to fulfill the client's business needs, propose designs and secure signoff
• Integration experience with components including but not limited to API's, APEX Web Services, Apex Call Outs, outbound messaging, SSO, and data loaders.
• Familiar with common middleware applications such as Cast Iron, Web Methods, and Informatica
• Support clients and internal consultants with master data management best practices
• Develop documentation (Business Requirements, Solution Design Documentation, Technical Design Documentation, Support Documentation, Architecture Diagrams)
• Balance and prioritize multiple concurrent projects with minimal input from management.
• Ability to document client requirements and translate solutions for the requirements, leveraging both configuration, customization, and integration as required to meet the client requirements.

Personal Characteristics

• A natural leader who can guide a team designing and building apps on the Salesforce platform.
• A strong communicator who facilitates team collaboration and combined team effort
• Ability to simplify concepts, processes, and information.
• Strong relationship management skills and able to both manage and balance stakeholder expectations.
• Strong analytic and problem-solving skills
• Strong technical skills within complex enterprise architecture
• Excellent organizational skills with proactive approach to workloads