Current jobs related to Guest Service Associate - Lucknow, Uttar Pradesh - Novotel Hotels

  • Guest Service Associate

    6 days ago

    Lucknow, Uttar Pradesh, India Ms Evolve Hr Solutions Full time

    We're looking for Oversee daily caf operations, ensure impeccable service, and drive seamless GSA delivery#Daily Operations Supervision#Quality & Hygiene Standards#Inventory Management #Team Leadership#Menu Collaboration#Guest Relations Perks and benefitsPF & ESIC + Service charge

  • F And B Service Guest Services Agent

    1 week ago

    Lucknow, Uttar Pradesh, India Ms Evolve Hr Solutions Full time

    We're looking for Oversee daily caf operations, ensure impeccable service, and drive seamless food & beverage delivery#Daily Operations Supervision#Quality & Hygiene Standards#Inventory Management #Team Leadership#Menu Collaboration#Guest Relations Perks and benefitsPF & ESIC + Service charge

  • Front office Associate

    5 days ago

    Lucknow, Uttar Pradesh, India Marriott International Full time

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationFairfield by Marriott Lucknow, Opposite Indira Gandhi Pratishthan, Gate No 2, Lucknow, Uttar Pradesh, India, 226010ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out....

  • Associate Manager

    2 weeks ago

    Lucknow, Uttar Pradesh, India MSC Full time

    The Associate Manager -Administrationwill be responsible for managing and overseeing all aspects of global corporatetravel operations for MSC, ensuring cost -effective, efficient, andpolicy -compliant travel arrangements for employees and guests. The role encompassesvendor management, travel policy implementation, budgeting, reporting, andseamless...

  • Ambassador - Beverage and Food Service

    3 days ago

    Lucknow, Uttar Pradesh, India Marriott International Full time

    Additional InformationJob Number Job CategoryFood and Beverage & CulinaryLocationRenaissance Lucknow Hotel, Vipin Khand, Lucknow, Uttar Pradesh, India, 226010ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYComplete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas,...

  • Ambassador - Front Office

    3 days ago

    Lucknow, Uttar Pradesh, India Marriott International Full time

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationRenaissance Lucknow Hotel, Vipin Khand, Lucknow, Uttar Pradesh, India, 226010ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYProcess all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment;...

  • Housekeeping Asssociate

    5 days ago

    Lucknow, Uttar Pradesh, India Marriott International Full time

    Additional InformationJob Number Job CategoryHousekeeping & LaundryLocationFairfield by Marriott Lucknow, Opposite Indira Gandhi Pratishthan, Gate No 2, Lucknow, Uttar Pradesh, India, 226010ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we...

  • Assistant Manager

    2 weeks ago

    Lucknow, Uttar Pradesh, India Marriott International Full time

    Additional InformationJob Number Job CategorySales & MarketingLocationRenaissance Lucknow Hotel, Vipin Khand, Lucknow, Uttar Pradesh, India, 226010ScheduleFull TimeLocated Remotely?NPosition Type ManagementJOB SUMMARYThe position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion...

  • Senior Associate

    6 days ago

    Lucknow, Uttar Pradesh, India Singh Shivam & Associates Full time

    Company DescriptionSingh Shivam & Associates is a dynamic financial services provider committed to transforming financial outcomes. Combining youthful innovation with seasoned expertise, our team delivers exceptional Auditing, Accounting, Taxation, and Consulting services. We focus on identifying opportunities, solving complexities, and driving growth for...

  • Relationship Associate

    2 weeks ago

    Lucknow, Uttar Pradesh, India YES SECURITIES Full time

    Company DescriptionYES SECURITIES leverages extensive expertise and a deep understanding of financial markets to assist customers in making informed and strategic investment decisions. Focused on empowering clients with smart investment choices, YES SECURITIES is committed to enhancing financial growth and success. The company prioritizes customer-centric...

Guest Service Associate

2 weeks ago

Lucknow, Uttar Pradesh, India Novotel Hotels Full time

Company Description
Join
us at Accor,
where
life pulses
with
passion
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.

By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality
is
a
work
of
heart
,
Join
us and
become
a
Heartist
.
Job Description
Prime Function:

  • To provide clean, hygienic, comfortable and hazard free areas in the hotel, in order to, thereby achieving maximum guest satisfaction & organizational profitability, in an achieve impeccable housekeeping standards in all areas of the hotel, as per organizational standards atmosphere of high individual morale.
  • Responsible for usage of all departmental master keys and all other keys to ensure safety and security for guests and hotel property
  • Ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service.
  • Ensure to remain alert, courteous and helpful to the guests and co-workers at all times.
  • Responsible to clean the room, the public area, Executive Office etc., and other duties as assigned.
  • Any matter which may affect the interests of the hotel should be brought to the attention of the Management.

Key Responsibilities
People Management

  • Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, morale and guest service.
  • Interact with guests and personnel of the hotel in an efficient and friendly manner.
  • Provide effective support to the team to enable them to provide a range of effective and efficient services.
  • Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
  • Provide high level of service standards.
  • Ensure customer satisfaction through constant interaction and personalized service by providing effective amenities and services

Qualifications
Your experience and skills include:

Warm and caring personality; previous housekeeping experience is an asset

Ability to anticipate and focus attention on guest needs, being professional and welcoming

Excellent organizational skills and time management