Food and Beverage Supervisor

10 hours ago

Majnu ka Tila Delhi Delhi, India c6b3671a-a411-4313-a2e4-ce649f6d4f24 Full time ₹ 2,00,000 - ₹ 3,00,000 per year

Key Responsibilities:

  • Supervision of Staff:
  • Lead, motivate, and supervise a team of servers, bartenders, and kitchen staff.
  • Conduct training for new hires and ongoing development for current team members.
  • Monitor team performance and provide constructive feedback to ensure exceptional service standards.
  • Ensure proper staffing levels to meet the needs of the venue, adjusting as necessary during busy times.
  • Customer Service & Guest Experience:
  • Provide a high standard of customer service by ensuring that food and beverage orders are taken, prepared, and served in a timely and professional manner.
  • Handle guest inquiries, concerns, and complaints promptly, with a focus on resolution and customer satisfaction.
  • Assist in the implementation of promotional events, special menus, and catering services.
  • Operational Management:
  • Ensure the smooth day-to-day operation of the food and beverage department, including inventory management, staff scheduling, and maintenance of cleanliness and organization.
  • Oversee the preparation and presentation of food and beverages to meet company quality standards.
  • Assist in the management of food and beverage stock, including ordering, receiving, and maintaining inventory records.
  • Ensure compliance with all health, safety, and sanitation regulations.
  • Financial Oversight:
  • Assist in the management of the department's budget, including cost control, waste management, and pricing strategies.
  • Monitor daily sales and ensure proper cash handling procedures are followed.
  • Collaborate with the Food & Beverage Manager to optimize profitability while maintaining quality standards.
  • Collaboration & Communication:
  • Collaborate with other departments, such as the kitchen and management teams, to ensure efficient operations.
  • Maintain clear communication with both front-of-house and back-of-house staff.
  • Report operational issues or concerns to management and suggest improvements as needed.

Qualifications:

  • Education: High school diploma or equivalent required; Hospitality, Culinary Arts, or Business-related degree preferred.
  • Experience:
  • Minimum of 2-3 years of experience in a food and beverage supervisory or managerial role, ideally within a restaurant, hotel, or similar environment.
  • Strong knowledge of food and beverage operations, including service standards, inventory management, and health & safety regulations.
  • Previous experience in staff management, training, and development.
  • Skills & Attributes:
  • Excellent leadership and interpersonal skills.
  • Strong organizational and time management abilities.
  • Outstanding customer service and problem-solving skills.
  • Ability to work well under pressure in a fast-paced environment.
  • Knowledge of POS systems and basic financial principles.
  • Ability to work flexible hours, including evenings, weekends, and holidays as required.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career advancement within a growing company.
  • A dynamic and supportive work environment.
  • Employee discounts and perks across Mila Group venues.
  • Ongoing training and development opportunities.

Job Types: Full-time, Permanent

Pay: ₹17, ₹25,000.00 per month

Benefits:

  • Food provided

Work Location: In person

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