Application Analyst

5 days ago

Jaipur, Rajasthan, India PAR Technology Full time ₹ 1,04,000 - ₹ 1,30,878 per year

For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram.

Position Description
PAR is seeking an
Application Analyst
to join the Guest Services team in Jaipur, Rajasthan.

We are seeking an individual who is passionate about delivering exceptional customer service, curious by nature, and eager to troubleshoot and resolve problems. The role requires flexibility in working hours, including participation in an on-call rotation for after-hours and weekend support.

Position Location:
Jaipur, Rajasthan

Reports To
Guest Services Manager

Entrees (Requirements)
What We're Looking For:

  • 2-4 years of total and relevant experience (1–2 years in SaaS application support preferred)
  • Strong investigative and problem-solving mindset — skilled at asking the right questions
  • Excellent English communication skills (verbal and written) with impeccable email etiquette
  • Ability to manage time effectively and perform under pressure and deadlines
  • Strong customer empathy and commitment to issue resolution
  • Ability to prioritize and handle multiple tasks simultaneously
  • High attention to detail and ownership mindset

With a Side Of (additional Skills)

  • Technical acumen or experience in troubleshooting application issues
  • Experience in SaaS companies or customer-facing application support roles
  • Proficiency with Microsoft Office tools
  • Basic understanding of mobile devices and mobile applications

Unleash your potential: What you will be doing and owning:

  • Interact with business customers via email and online to assist with Punchh platform applications and features
  • Provide end-user support, ensuring loyalty points and rewards are correctly credited
  • Gather information, analyze problems, and resolve application-level issues within defined Service Level Agreements (SLAs)
  • Investigate and troubleshoot issues related to the Punchh marketing platform
  • Work flexible schedules and participate in after-hours/on-call rotations to address critical customer needs

Interview Process

  • Interview #1: Phone screen with Talent Acquisition Team
  • Interview #2: Technical interview with team members (via MS Teams or Face-to-Face)
  • Interview #3: Interview with Hiring Manager (via MS Teams or Face-to-Face)

PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact If you'd like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.

  • Application Analyst

    1 week ago

    Jaipur, Rajasthan, India PAR Technology Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants...

  • Quality Analyst

    1 week ago

    Jaipur, Rajasthan, India Appentus Technology Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Are you ready to dive into the exciting world of technology at Appentus Technology? We're on the lookout for a detail-oriented Quality Analyst to join our dynamic team. With a thriving company size of employees, we pride ourselves on being at the forefront of the Technology, Information, and Internet industry. This role offers you the chance to be part of a...

  • Credit Analyst

    3 days ago

    Jaipur, Rajasthan, India Proowrx Knowledge Centre Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company Profile: Proowrx LLP is a knowledge-based, data processing company focused on providing dataanalysis & business outsourcing services to Australian Mortgage Brokers. We started as service providers toa very large mortgage broking company which is among the top mortgage broking firms in Australia. We arenow working for various similar clients in the...

  • Business Analyst

    5 days ago

    Jaipur, Rajasthan, India Dev Technosys- CMMI Level 3 Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionDev Technosys is an ISO 9001:2015 Certified Web and Mobile App Development Company dedicated to overcoming modern business challenges through technological solutions. We are globally recognized and have delivered over 2500 digital products with the expertise of our 400+ talented team members. Our areas of specialization include Artificial...

  • Business Analyst

    5 days ago

    Jaipur, Rajasthan, India Fullestop Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About The RoleFullestop is seeking a Business Analyst to join our technology team. The ideal candidate will bring experience in mobile and web application projects, strong client-facing skills, and the ability to manage requirements, documentation, and communication between business stakeholders and development teams.This role is best suited for...

  • Sr. Business Analyst

    6 days ago

    Jaipur, Rajasthan, India BMT Events and Happening Solutions Full time ₹ 9,00,000 - ₹ 14,00,000 per year

    Position: Business AnalystExperience: 5+ yearsSalary: ₹9 – 14 LPANotice Period: ImmediateAbout the RoleBusiness Analysts connect business teams, product teams, and engineers. They don't just gather requirements — they shape them. The role involves understanding customer needs, mapping business processes, and ensuring solutions deliver real value.Key...

  • Salesforce Data Analyst

    1 week ago

    Jaipur, Rajasthan, India ValueOptim Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Salesforce Data Analyst / Data SpecialistExperience Level: 2–6 yearsStaffing Type: ContractJob Description: To support our clients needs, we are hiring a Salesforce Data Analyst to maintain data hygiene, create reports, and provide data insights to support decision-making across departments.Salesforce Technologies Used:Tableau CRM / Tableau: For advanced...

  • Business Analyst with Pre-Sales

    2 weeks ago

    Jaipur, Rajasthan, India Enormous Enterprise LLC Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Business Analyst with Pre-SalesEXPERIENCE : 2+ yearsJOB TYPE : Full TimeLOCATION : Jaipur, Rajasthan IndiaJob Description:A " Business Analyst with Pre-Sales" role combines technical skills in PHP development with business analysis expertise, focusing on understanding business needs and translating them into functional requirements for PHP-based web...

  • Business Analyst

    7 days ago

    Jaipur, Rajasthan, India Habilelabs Pvt. Ltd. Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    About HabilelabsHeadquartered in Pinkcity, Habilelabs is an innovative IT company uniting over 150 designers and engineers across India. They specialize in software development, web and mobile app development, UI/UX design, cloud solutions, data analytics, and IT consulting. Habilelabs takes pride in their client-centric approach, delivering tailored...

  • Business Analyst

    1 week ago

    Jaipur, Rajasthan, India Akeo Software Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Required ExperienceMinimum : 3 yearsMaximum : 5 yearsJob DescriptionJob Description: Business Analyst / Consultant (Commerce & Finance Domain)Experience: 3–5 YearsLocation: JaipurEmployment Type: Full-timeAbout the RoleWe are seeking a skilled Business Analyst / Consultant with experience in the commerce and finance domain to join our product development...