Delivery Manager/Sr Delivery Manager
4 days ago
Were looking for an Integration Delivery Lead who combines project management excellence with system integration expertise to drive strategic delivery across our global IT ecosystem. This is a unique opportunity as we transition to a unified Global Integration platform Digital Backbone, integrating various systems, applications & partners across the enterprise to support our global integration strategy. Youll play a pivotal role in orchestrating integration projects that connect systems, data, and teams across continents.
Role and Responsibilities :
As a Delivery Manager, you'll be responsible for delivering integration projects end-to-end, ensuring alignment with business goals, timelines, and architectural standards. Your key responsibilities include:
- Demand Management & Onboarding Process: You will be responsible for establishing & managing the Demand management & onboarding process for the initiatives / projects who need to use Digital Backbone for their integration requirements.
- Project Leadership: Lead and manage the end-to-end delivery lifecycle of integration projects, from initial planning and requirements gathering to deployment and post-implementation support.
- Stakeholder Management: Act as the primary point of contact for clients, internal teams, and third-party vendors. Effectively manage expectations, communicate progress, and resolve issues to ensure project success.
- Resource Management: Allocate and manage project resources, including team members, budget, and technology assets, to optimize efficiency and meet project deadlines.
- Methodology & Process: Implement and refine agile and other project management methodologies to ensure predictable and high-quality delivery. Monitor key performance indicators (KPIs) and project metrics.
- Risk & Issue Management: Proactively identify, assess, and mitigate project risks and issues. Develop contingency plans and escalate critical issues as needed.
- Team Leadership: Foster a collaborative and high-performing team environment. Mentor and coach team members, provide constructive feedback, and support professional development.
- Technical Acumen: Possess a good understanding of integration technologies (e.g., APIs, Events, message queues, Azure Integration Services, SAP BTP IS etc.) to effectively guide technical teams and make informed decisions.
- Quality Assurance: Ensure that all project deliverables meet quality standards and align with business objectives. Oversee testing, security, and compliance aspects of the integration platform.
Required Skills :
- Experience: 18+ years of experience in leading delivery or project management role, specifically within Integration domain. A minimum of 5 years of experience managing integration-related projects is highly preferred.
- Technical Knowledge: Good understanding of API-led connectivity, Event Driven Arch, data integration patterns, and cloud-based integration services (e.g., Azure Integration Services) & SAP BTP IS.
- Agile Methodologies: Proven experience with Agile (Scrum, Kanban) and other project management methodologies.
- Communication: Excellent verbal and written communication skills with the ability to effectively present information to both technical and non-technical audiences.
- Problem-Solving: Strong analytical and problem-solving skills with a proactive and results-oriented mindset.
- Leadership: Demonstrated ability to lead, motivate, and manage a cross-functional team.
- Education: Bachelor's degree in Computer Science, Information Technology, or a related field. Project management certification (e.g., PMP, PRINCE2, CSM) is a plus.
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