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Control M admin

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Bengaluru, Karnataka, India Tata Consultancy Services Full time ₹ 8,00,000 - ₹ 12,00,000 per year

Control M admin

Experience yrs

Responsibilities:

  • End to end administration and maintenance of BMC Control-M environment which include enterprise manager, servers, database, agents, control modules and other components.
  • Implement Control-M EM, Servers, Agents, CMs and other components.
  • Define strategy and execute the migration of jobs and associated data from market standard tools to Control-M
  • Troubleshooting Control-M performance issues/ outages / Opening support cases with stake holders.

Technical:

Must have:

  • Experience in design, implementation, and support of BMC Control-M and its components.
  • Experience in troubleshoot incidents and outages related to Control-M EM, Servers, Agents, and other components.
  • Expertise on complex job scheduling and flow design.
  • Good understanding of Windows and linux commands and operations.
  • Maintain effective utilization of licenses under control.
  • Experience in handling upgrades of Control-M components such as EM, Server, Agents, CMs.
  • Ability to create operations documentation for maintaining the Control-M infrastructure and batch job flow.
  • Ability to train the Control-M administrators, schedulers and monitoring team.
  • Mentor the project team in focus of the delivery and timed decision making on complex situations.
  • Maintain users, user groups and role-based authorization.
  • Maintain repository of the jobs and the folders, manage WCM, Workflow insights, Control-M Self-service, batch impact manager.
  • Experience in onboarding new jobs, input added information, Creating new dashboards, Extraction of data from the Control-M database.
  • Maintain the Control modules and account maintenance such DB, AFT, MFT and manage MQ queues.
  • Knowledge of Control-M API and customization.
  • Experience in handling LDAP integration and troubleshooting.
  • Report generation and customization via Control-M reporting facility.
  • Manage Incidents, RFC / CRs, Service requests, Problem and KEDB.

Nice to have:

  • BMC Control-M Administration Certification
  • Experience with databases.
  • Has a broad experience from either a development or operations perspective.
  • Experience working in a ITSM tools and integration.

Non-Technical:

  • Analytical and critical thinking skills.
  • Strong written and verbal communication skills.
  • Ability to work effectively under pressure with constantly changing priorities and deadlines.
  • ITIL 4 certification.