
Migration Engineer
24 hours ago
Role & responsibilities
- Provide prompt support via tickets or live chat
- Working on Migration Analyze clients current hosting environment (cPanel, Plesk, custom setups).
- Assess compatibility, potential risks, and downtime requirements.
- Perform migrations of websites, databases, emails, and DNS records using cPanel/WHM, Plesk, FTP, and SSH.
- Carry out manual or automated migrations depending on complexity.
- Validate migrated websites (content, functionality, SSL, performance).
- Manage and configure hosting control panels (cPanel/WHM, Plesk).
- Set up new accounts, domains, subdomains, email accounts, and databases.
- Troubleshoot panel-specific issues during and after migration.
- Ensure secure transfer of data during migration (SSH/SCP, SFTP).
- Apply proper file/folder ownership and permissions.
- Validate SSL certificates and security configurations post-migration.
Preferred candidate profile
- Excellent written and verbal communication skills in the English and Hindi language.
- Ability to work well with a team in a fast paced, constantly changed environment and follow instructions from supervisors and senior colleagues.
- Troubleshooting a variety of technical and non-technical issues customers are having with their web hosting plans and services.
- Any Degree
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