Guest Relations Officer

7 days ago

Dehra Dūn, Uttarakhand, India Naukri Hospitality Jobs Full time ₹ 2,00,000 - ₹ 8,00,000 per year

We are looking for a highly skilled and experienced Guest Relations Officer to join our team at Hyatt, with 1-6 years of experience in the hospitality industry.

Roles and Responsibility

  • Manage front desk operations and ensure seamless guest check-in and check-out processes.
  • Handle guest complaints and resolve issues professionally and courteously.
  • Coordinate with other departments to maintain high levels of customer satisfaction.
  • Develop and implement effective strategies to enhance guest relations and loyalty.
  • Maintain accurate records of guest interactions and transactions.
  • Collaborate with the management team to achieve business objectives.

Job Requirements

  • Excellent communication and interpersonal skills are required to interact effectively with guests and colleagues.
  • Strong problem-solving and analytical skills are needed to handle complex situations.
  • Ability to work well under pressure and manage multiple tasks simultaneously.
  • Knowledge of hotel operations and procedures is essential.
  • Familiarity with CRM software and technology is an advantage.
  • A graduate degree in any field is preferred.

  • Public Relations Officer

    1 week ago

    Dehra Dūn, Uttarakhand, India Kanishk Surgical & Super Specialty Hospital Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Hiring Public Relations Officer for Kanishk Surgical & Super Specialty Hospital, Dehradun.Qualification:- B Pharma, MBA in MarketingExperience:1-4 yrsInterested candidates send resume on or

  • Front Office Associate

    2 weeks ago

    Dehra Dūn, Uttarakhand, India Mike's Forest Retreat Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Company DescriptionMike's Forest Retreat is a luxury hideaway nestled in the forests of Dehradun, offering soulful hospitality, legacy-rich stays, and curated experiences. Founded by Michael Dalvi and now managed by his daughter Madhurika, the retreat invites guests to rediscover connection and relaxation in a serene natural environment.Role DescriptionThis...

  • Front Office Executive

    1 day ago

    Dehra Dūn, Uttarakhand, India Marriott International, Inc Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Description POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment...

  • Front Desk Manager/Duty Manager

    2 weeks ago

    Dehra Dūn, Uttarakhand, India Marriott International Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationLe Meridien Dehradun Resort & Spa, Village Khabarwala Galajwadi,, Dehradun, India, IndiaScheduleFull TimeLocated Remotely?NPosition Type ManagementJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis....

  • Asst. Front Desk Manager

    1 week ago

    Dehra Dūn, Uttarakhand, India Marriott International Full time ₹ 2,00,000 - ₹ 8,00,000 per year

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationLe Meridien Dehradun Resort & Spa, Village Khabarwala Galajwadi,, Dehradun, India, IndiaScheduleFull TimeLocated Remotely?NPosition Type ManagementJOB SUMMARYEntry level management position that is responsible for leading and assisting with the successful completion of...

  • Front Office Receptionist

    2 weeks ago

    Dehra Dūn, Uttarakhand, India Goyal Enterprises Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Responsibilities:* Greet guests, process check-ins/outs, manage phone calls* Maintain front desk operations, assist with requests* Coordinate housekeeping services, resolve issues promptlyFood allowance

  • Member

    2 weeks ago

    Dehra Dūn, Uttarakhand, India Roseate Hotels & Resorts Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    Company DescriptionRoseate Hotels & Resorts is a collection of seven luxury hotels across India and the United Kingdom, recognized for their unique charm, immaculate hospitality, and the highest standards of service. Each hotel offers exemplary dining concepts amidst contemporary architecture and bespoke design. The brand is known for its distinct wellness,...

  • Housekeeping Associate

    5 days ago

    Dehra Dūn, Uttarakhand, India Antara Senior Care Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Roles and ResponsibilitiesMaintain high standards of hygiene and sanitation throughout the property.Provide exceptional customer service by responding promptly to guest requests.Desired Candidate Profile0-2 years of experience in housekeeping or related field (hotel management).Strong knowledge of cleaning practices, inventory management, and guest service...

  • Restaurant Manager

    2 weeks ago

    Dehra Dūn, Uttarakhand, India Novello globe hotel & Resorts PVT LTD Full time ₹ 2,64,000 - ₹ 3,36,000 per year

    Front Office Executive – Job Responsibilities:Greet and welcome visitors and guests warmly.Answer incoming phone calls and direct them to the appropriate department.Manage the reception area, keeping it clean and presentable.Handle visitor check-ins and maintain the visitor logbook.Schedule and manage appointments or meetings.Respond to emails and other...

  • Assistant Spa Manager

    1 day ago

    Dehra Dūn, Uttarakhand, India Marriott International, Inc Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Description Job Summary Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.Candidate...