Dispatch Co-ordinator

E-Commerce Dispatch Co-ordinator:

We are looking for an individual to manage day-to-day e-commerce operations. The role involves handling customer orders from start to finish — picking products from the warehouse, packing them securely, ensuring timely dispatch, and maintaining accurate stock updates. This person will be a key link between warehouse activities and online order fulfilment.

Key Responsibilities

• Order Management: Process daily online orders from all sales channels (website, marketplaces, etc.).
• Picking & Packing: Collect ordered products from the warehouse shelves, check quality, and pack them as per company standards for delivery.
• Dispatch & Handover: Coordinate with courier/logistics partners for timely pickup and delivery.
• Inventory Control: Regularly update stock levels in the system; notify management about low-stock or out-of-stock items.
• Returns & Replacements: Assist in handling returned items, checking product condition, and updating inventory accordingly.
• Record Keeping: Maintain logs of daily orders, packed items, dispatched shipments, and stock movement.
• Coordination: Work closely with the operations/management team to ensure smooth order fulfilment and customer satisfaction.

Requirements

• Previous experience in warehouse, logistics, or e-commerce operations preferred.
• Basic computer knowledge (Excel, Google Sheets, or inventory software).

Job Types: Full-time, Fresher

Pay: ₹10, ₹15,000.00 per month

Benefits:

• Paid sick time

Work Location: In person