Voice Process Associate

5 days ago

Sector mohali Chandigarh, India Aspire Teleservices Full time ₹ 2,00,000 - ₹ 4,00,000 per year

Hiring for Voice Process Associate

Location: Mohali, Punjab

Department: Customer Support / Operations

Employment Type: Full-time

About the Role:

We are hiring Voice Process Associates for our Mohali office. The role involves handling customer calls (inbound/outbound), resolving queries, and ensuring excellent customer service. Freshers with good communication skills are welcome to apply.

Key Responsibilities:


• Manage inbound/outbound customer calls in a courteous and professional manner.


• Provide accurate information about products/services.


• Handle complaints and escalate issues when required.


• Update customer records and maintain call logs.


• Meet daily/weekly performance targets.


• Ensure customer satisfaction through effective communication.

Required Skills & Qualifications:


• Excellent verbal communication skills in English/Hindi


• Good listening and problem-solving abilities.


• Basic computer knowledge (MS Office, CRM tools).


• Ability to work in shifts (if required).


• Educational Qualification: 12th Pass / Graduate (any stream).


• Freshers can apply; experience in BPO/Voice Process will be an advantage.

⸻

Benefits:


• Attractive salary performance incentives.


• Growth and promotion opportunities.


• On-job training provided.


• Positive and friendly work environment.

WALK-IN -CALL HR ANJALI

ASPIRE TELESERVICES, D228, FOURTH FLOOR , MOHALI , NEAR AJIT SAMACHAR

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