Network Support Engineer

2 weeks ago

Prahlad Nagar Ahmedabad Gujarat, India Ray Secure Innovation Pvt. Ltd. Full time ₹ 1,44,000 - ₹ 2,40,000 per year

Position: Network Support Engineer

Location: Ahmedabad, India

Employment Type: Full-time

Experience : 6 Months - 1 Year

Industry: Information Technology & Services | Computer Networking | Software

About Ray

Ray is an innovation-driven technology company redefining enterprise networking. We build secure, cloud-managed connectivity solutions—including SD-WAN, Wi-Fi, and NGFW—tailored for modern distributed enterprises. Our platform is trusted by large BFSI, retail, education, and hospitality organizations.

Qualifications & Certifications

  • Advanced Certifications: CCNP, CCIE, Red Hat, or equivalent industry credentials

Experience

  • 6 Months - 1 Year of hands-on experience in enterprise networking
  • Proven track record in leading SD-WAN and Wireless network architecture and deployments
  • Experience in handling critical escalations, driving RCA, and mentoring teams

Work Schedule

  • Monday to Saturday (10 AM to 7 PM India Time)
  • Extended availability required for high-priority escalations and deployments
  • Flexibility to transition to a 5-day rotational shift schedule in the future, based on business needs

Key Responsibilities

  • Deployment of SD-WAN and Wireless network solutions.
  • Deep understanding of: DNS, DHCP, VPN, IPSEC, BGP, OSPF, HSRP, 802.11, 802.1x, SNMP
  • Experience with enterprise firewalls (Sophos, Palo Alto, Fortinet, pfSense)
  • Hands-on with L2/L3 switching and routing using Cisco, Juniper, HP
  • Knowledge of cloud networking: AWS, Azure, hybrid connectivity models
  • Integration with identity-based authentication (Cisco ISE, AD, Radius, LDAP)
  • Familiarity with network automation and scripting (e.g., Python, Ansible)
  • Use of tools like Wireshark, SolarWinds, Cisco Prime, Panorama for diagnostics
  • Strong technical documentation and communication skills

What You Bring

  • Ownership mindset and problem-solving skill
  • Ability to work across technical and business teams
  • Passion for scalable, secure, and modern networking

Why Join Ray?

  • Be a key contributor to India's next-gen cloud-managed networking platform
  • Lead large-scale projects and influence product direction
  • Competitive compensation, high-growth environment, and innovation-led culture

Email:

Job Types: Full-time, Permanent

Pay: ₹144, ₹240,000.00 per year

Benefits:

  • Flexible schedule
  • Paid sick time
  • Paid time off
  • Provident Fund

Work Location: In person

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