Business Analyst

4 days ago

Mumbai, Maharashtra, India ERGO Technology & Services Full time US$ 90,000 - US$ 1,20,000 per year

Role Description:

Manages and ensures the identification, analysis and preparation of explicit and implicit stakeholder requirements and drives the functional support for business applications during deployment and 3rd level support.

Key Accountabilities & Responsibilities:

  • Executes the gathering, documentation, alignment and management of all requirements in projects and maintenance and contribution to solution component description incl. the documentation and alignment of change requests
  • Cooperates with the requirement engineers, business analysis and product owners in the creation of system requirements from the business requirements in JIRA
  • Collaborates with the developers in the adaptation of the system documentation as a specification for the programming
  • Cooperates with the test engineers in the creation of testable system requirements
  • Supports the definition of the expected functional test outcomes
  • Identifies and resolves issues with applications and carries out agreed applications maintenance tasks (incl. recurring tasks) for functional operations and assures functional and technical quality
  • Evaluates submitted error tickets, analysis and, if necessary, adapts the requirements and/or system documentation
  • Maintains rules and system configurations as well as control and data tables
  • Participates in the monitoring and protocolling of the utilization and availability in accordance with the agreed SLA
  • Ensures all quality criteria for every requirement and evaluates according to importance and/or stability
  • Participates in the agile events (stand-up, review, retro)

Key Competencies & Skills required

Technical:


• Many years of experience in requirements engineering or business analysis


• Experience in German property insurance (P&C)


• Experience in working in agile teams


• Experience in working with distributed teams (off-shore, near-shore, on-site)

Nice to have:


• Experience in the use of policy administration systems in insurance


• Knowledge of insurance contract/administration processes

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