Guest Relation Executive
2 weeks ago
JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Job Summary:The Concierge serves as the primary point of contact for guests or residents, providing exceptional service by handling requests, offering information, and ensuring a welcoming environment. This role is key in enhancing the overall experience by delivering personalized assistance.
Key Responsibilities:
Greet guests/residents warmly and assist with check-ins, inquiries, and special requests.
Provide information about local attractions, dining, entertainment, and transportation.
Make reservations for restaurants, tours, and special events.
Coordinate deliveries, valet services, luggage handling, and other amenities.
Handle guest complaints or concerns professionally and promptly.
Maintain a clean, organized front desk or lobby area.
Liaise with housekeeping, maintenance, and other departments to ensure guest satisfaction.
Keep logs and records of services, requests, and incidents.
Qualifications:
High school diploma or equivalent; hospitality or customer service training preferred.
1–2 years of experience in a hotel, residential, or customer service environment.
Excellent communication, interpersonal, and problem-solving skills.
Professional appearance and demeanor.
Proficiency in MS Office; knowledge of reservation systems is a plus.
Multilingual abilities are a bonus.
Location:
On-site –Mumbai, MHScheduled Weekly Hours:
48Job Tags:
Transition ManagementIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
-
Guest Relations Specialist
2 days ago
Mumbai, Maharashtra, India beBeeHospitality Full time ₹ 2,50,000 - ₹ 5,00,000Guest Relations SpecialistWe are seeking a skilled Guest Relations Specialist to join our dynamic team and embark on a rewarding career journey.Key Responsibilities:Training and Orientation: Participate in a structured training program that includes orientation to establishment policies, procedures, and service standards.Guest Interaction: Learn how to...
-
Domestic Guest Relations Manager
3 days ago
Mumbai, Maharashtra, India beBeeHospitality Full time ₹ 5,50,000 - ₹ 6,60,000Sr. Executive for Domestic Guest Relations">National Film Development Corporation of India, a Government Enterprise under the Ministry of Information and Broadcasting is the central agency established to encourage the good cinema movement in the country.The primary goal of the NFDC is to plan, promote and organize an integrated and efficient development of...
-
International Guest Relations Coordinator
1 hour ago
Mumbai, Maharashtra, India beBeeGuestRelations Full time ₹ 78,00,000Job SummaryWe are seeking a highly skilled professional to maintain and update the guest list, coordinate ticket bookings, accommodations, and transportation for international guests attending film festivals and events.About this Role:Maintain and update the guest list in coordination with senior management.Coordinate tickets, accommodations, and...
-
Sr. Executive for Domestic Guest Relations
9 hours ago
Mumbai, Maharashtra, India National Film Development Corporation (NFDC) Full timeNational Film Development Corporation of India, a Government of India Enterprise under the Ministry of Information and Broadcasting is the central agency established to encourage the good cinema movement in the country. The primary goal of the NFDC is to plan, promote and organize an integrated and efficient development of the Indian film industry and foster...
-
Mumbai, Maharashtra, India National Film Development Corporation (NFDC) Full timeNational Film Development Corporation of India, a Government of India Enterprise under the Ministry of Information and Broadcasting is the central agency established to encourage the good cinema movement in the country. The primary goal of the NFDC is to plan, promote and organize an integrated and efficient development of the Indian film industry and foster...
-
Sr. Executive for International Guest Relations
9 hours ago
Mumbai, Maharashtra, India National Film Development Corporation (NFDC) Full timeNational Film Development Corporation of India, a Government of India Enterprise under the Ministry of Information and Broadcasting is the central agency established to encourage the good cinema movement in the country. The primary goal of the NFDC is to plan, promote and organize an integrated and efficient development of the Indian film industry and foster...
-
International Guest Relations Manager
2 days ago
Mumbai, Maharashtra, India beBeeGuest Full time ₹ 7,80,000Global Guest Experience Coordinator:We are seeking a seasoned professional to assume responsibility for overseeing the guest list for international dignitaries, coordinating travel arrangements, and ensuring a seamless experience for our esteemed visitors.Key Responsibilities:Maintain and update the guest list for international guests in coordination with...
-
Senior Guest Relations Coordinator
2 days ago
Mumbai, Maharashtra, India beBeeProgrammer Full time ₹ 6,00,000 - ₹ 7,80,000National Film Development Corporation, a Government Enterprise under the Ministry of Information and Broadcasting, encourages the growth of Indian cinema through integrated development. Its primary goal is to foster excellence in cinema.Since inception, NFDC has provided essential services for the growth of Indian cinema. With over 300 films funded or...
-
Mumbai, Maharashtra, India National Film Development Corporation (NFDC) Full timeNational Film Development Corporation of India, a Government of India Enterprise under the Ministry of Information and Broadcasting is the central agency established to encourage the good cinema movement in the country. The primary goal of the NFDC is to plan, promote and organize an integrated and efficient development of the Indian film industry and foster...
-
Domestic Guest Relations Professional
1 hour ago
Mumbai, Maharashtra, India beBeeGuest Full time ₹ 6,60,000At the heart of our operations is a commitment to excellence in cinema, fostered through an integrated development of the Indian film industry.This role entails maintaining and updating domestic guest lists, coordinating ticket bookings, and ensuring the accommodation needs of international guests are met.The ideal candidate will hold a graduate degree in...
