Director of Services
7 days ago
We are looking for a highly experienced and skilled professional to lead our services team as the Director of Services. The ideal candidate will have a strong background in hospitality and excellent leadership skills.
Roles and Responsibility
- Oversee the development and implementation of service strategies to enhance customer satisfaction.
- Lead and manage a team of service professionals to achieve high performance standards.
- Collaborate with other departments to ensure seamless service delivery.
- Analyze customer feedback and implement changes to improve service quality.
- Develop and maintain relationships with key stakeholders, including suppliers and vendors.
- Ensure compliance with company policies and procedures.
Job Requirements
- Proven experience in hospitality or a related field, with a minimum of 10 years of experience.
- Strong leadership and management skills, with the ability to motivate and inspire teams.
- Excellent communication and interpersonal skills, enabling effective collaboration with diverse stakeholders.
- Ability to analyze complex data and make informed decisions to drive business outcomes.
- Strong problem-solving skills, with the ability to think creatively and outside the box.
- Experience in managing budgets and resources to achieve business objectives.
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