Hardware Touch Display Product Manager

2 weeks ago

Greater Chennai Area, India HCLTech Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Job Location: Chennai

Exp: 8+ years

Notice Period: Immediate to 30 Days

This job opportunity is also open to returnship candidates

Roles & Responsibilities:

  • 8- 10 Years of Hands-on experience in Product design and high-speed Board design & development
  • Excellent Board Bring-up and Debug, Validation, TDM [Touch Display Module] Sub system integration and System Integration Testing skills
  • Extensive Experience in Product debug and troubleshooting skills
  • Hands-on experience in various display and touch technologies
  • Extensive experience of Lab Test Equipments like Scope, DMM, Waveform Generator etc.
  • Excellent communication and Onsite-offshore coordination skills, good interpersonal skills, pleasant manner
  • Engage communication with customer SPOCs proactively & regularly. Attend all important meetings and establish good connect with Program Engineer and functional manager at customer site.
  • Understanding the customer expectations, program requirements, development process flow and ways of working
  • Customer reporting with respect to status report, review of overall tasks and issue/escalation resolutions
  • Participate in technical review for issue closure.
  • Identifications of Value add opportunities for customer confidence building and business growth
  • Go-getter, leader, ability to thrive under pressure
  • Communicate customer's pain points to offshore team and manage customer's expectations on quality of deliverables and schedule.
  • Understand customer concerns (both said and non said) and alert team timely and escalate to well defined escalation path if there's serious concern that need immediate attention & resolution
  • Need to have very good people / team management skills
  • Minimize attrition and keep flock together
  • Off-boarding" and "replacement" resources with suitable KT process. And monitor the progress and sends weekly status report to all stakeholders.
  • Effective communication across all stake holders (customer, vendors, onsite, offshore, support functions and other cross functional teams) to improve
  • Productivity
  • Saving MS Engineers bandwidth/time and other stake holders time
  • Meeting SLAs
  • Co-coordinating with cross functional teams
  • Should be well versed with project commercial aspects like PO, Billing /Invoices

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