Business Analyst

The BA, FICO will be responsible for analyzing the business needs of the operations area with the primary purpose of eliciting high-level requirements, capturing business needs, identifying problems, and proposing solutions. This role will work with business partners to elicit high-level requirements and capture business needs to understand technology solutions needed; understand the customer journey and define user requirements. In addition, they will promote architectural consistency and usability standards as well as defining and executing test cases. The BA will work with the business partners and the information technology staff to identify technologies to improve business processes.

The BA, FICO will work as a liaison between the IT department and the assigned business units to analyze, communicate, and validate requirements for changes to business process and policies. In addition, the BA will focus on improving how the business operates by applying best practices to the individual business area within SAP

 Key Duties:   

• Identify business process improvement opportunities.
• Productively working with and influencing the business area.
• Participate in future SAP Discover, Build, Test and Deploy activities.
• Identify and define business requirements with outcome criteria and metrics.
• Map business processes.
• Identify and resolve issues.
• Translate conceptual user requirements into functional requirements in a clear manner that is comprehensible to project team and implementation consultants.
• Maintain training documentation. Train users on proper usage of the SAP system.
• Ability and willingness to travel within the United States and internationally to support future SAP deployments.

Travel Requirement:

 This position is based in our Technology Centre located in downtown Ahmedabad and will require an initial on-site visit (at our manufacturing and office complex in Sanand) of at least 2 weeks as well as a potential trip to Ohio, USA for 4-6 weeks to learn the company's global SAP configuration.  There is also an expectation that potential 2-week trips will be made for training/localization purposes to our international locations and additional  2-week trips at go-live for on-site support and hyper care.  Periodic trips of one or two weeks to Sanand will be needed depending on the project needs.

Qualifications:

• Requires a Bachelors' degree in the field of business administration, computer science, finance, information systems, or similar field, or equivalent experience.
• A minimum of 3–5 years' experience as a Business Analyst preferred.
• Experience with supporting and enhancing SAP S/4HANA preferred.
• Experience with FICO strongly preferred.
• Broad IT domain experience, preferably in three or more of the following areas: Applications Development, Enterprise Architecture, Project Management, Vendor Management, Quality Assurance, Infrastructure, and Maintenance and Support. Familiarity with business structure and operations outside of IT.
• Must have above average ability to communicate both in writing and orally.
• Must be self-motivated to work independently.
• Must be able to drive collaboration among different personalities and departments.
• Experience in converting business requirements and functional requirements to use cases and user stories with acceptance criteria.
• Demonstrated ability to engage both developers and business partners to achieve target outcomes
• Must be willing to work "unusual" hours when required.
• Must be dependable and punctual.
• Willingness to travel domestically and internationally on occasion.

Shift Hours:

US hours:  2:30pm to 11:30pm IST