Azure Cloud
17 hours ago
Position: Azure cloud/Stack HCI L2 Engineer
Location: Pune (Onsite)
Key Responsibilities
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential functions.
The Azure Engineer is primarily responsible for:
Azure Incident Management –
Extensive troubleshooting skills required for Azure public cloud/Azure stack HCI. The Azure engineer
needs to provide L2 support for public cloud and stack HCI as per the desired SLA. The engineer also
needs to follow the ITIL process for day-to-day tasks and for the planned activities. Responsible for
providing the RCA on priority issues.
Service Delivery Automation –
A modern support operation needs to be driven by automation. It is expected that as part of this role
that the engineer will be looking to provide automated workflows or scripts to solve common issues
with customer environments; Operational Procedure Documentation – The support engineer will be
tasked with ensuring that all support operation procedures.
Provide escalation management –
The support is responsible for ensuring all technical issues received from clients are effectively
escalated to either the professional service team or to Microsoft premier support to ensure a
resolution can be found for customers.
Assists knowledge management –
The Engineer will lead in maintaining an environment conducive to exchanging and sharing
knowledge internally.
Microsoft Technical Skills:
Microsoft Azure Architecture Skills (AZ-300 & AZ-301) /Azure Networking (Az-700) :
Minimum of 6 years of progressive experience in IT infrastructure solutions
Minimum of 4 years of experience in Azure public cloud
Minimum of 2 years of experience in in Azure Stack HCI.
Minimum of 1 years of experience in Azure stack hardware management.
Minimum of 1 years of experience in Azure Monitor.
Minimum of 4 years of experience deploying cloud-based infrastructure solutions
Strong troubleshooting experience in Azure Infra and Azure network.
Experienced with ITIL process.
Deployment of Azure Active Directory with on-premises Active Directory integration
Integration of network-to-network connectivity with Azure Virtual Network Gateways,
ExpressRoute, and vendor-specific VPN appliances
Deployment of Azure networking, load balancing, and security technologies
Deployment of storage services on Microsoft Azure
Deployment of virtual machines on Microsoft Azure
Migration of existing infrastructure resources to Microsoft Azure
Implementation of locally-redundant and geographically-redundant solutions
Deployment of Azure Backup and Azure Site Recovery services
Understands Role Based Access Controls and Identity Access Management policies
Experience with network planning, design, and management
Experience with network security concepts and practices
Experience with Microsoft Windows Server troubleshooting.
Experience with Microsoft SQL Server or equivalent relational database software
Experience with backup, disaster recovery, and business continuity planning
Desirable Skills:
Docker Skills
Azure Kubernetes skills
Azure Devops
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