Manager - Revenue Accounting (Chartered Accountant Mandatory)

Organizations everywhere struggle under the crushing costs and complexities of "solutions" that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.

There's another option. Freshworks. With a fresh vision for how the world works.

At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks' customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world.

Fresh vision. Real impact. Come build it with us.

We are looking for a skilled and experienced Revenue Accounting Manager to join our team. In this role,

you will play a critical role in ensuring the accuracy, integrity and the effectiveness of the Partner

Commissions process in addition to the core revenue accounting function. Your primary responsibility will

be to manage the Partner Commissions function along with supporting the revenue accounting team with

monthly the book close process and driving projects.

Key Responsibilities

Accounting responsibilities:

● Develop and implement revenue accounting process improvements in the area of partner revenue accounting in alignment with US GAAP and revenue recognition principles.

● Manage the partner revenue accounting team and ensure accurate and timely financial reporting.

● Own the process of preparation and review of workpapers supporting accounting, reporting & disclosures related to partner revenue, costs and capitalized commissions.

● Ensure compliance with accounting standards and internal policies and procedures.

● Maintain internal controls and evaluate compliance with the company's accounting process, conformance with controls and ASC 606.

Operational responsibilities:

● Manage the partner commissions process as the operational lead for all related transactional activities including commission structure, partner contracting and commission payments.

● Ensure monthly commission payments occur accurately and timely.

● Collaborate with the Partner Sales organization on various initiatives and process improvements

● Identify and drive upstream process improvements to ensure a high level of data integrity within the Sales CRM tool.

● Prepare ad-hoc analysis requests and special projects as needed..

● Collaborate with various cross-functional teams across the company on projects and process improvements.

● Chartered Accountant, with Big 4 accounting experience

● Work experience of 7+ years; with a background in SOX/ICFR control frameworks and experience with People management.

● Strong working knowledge of US GAAP revenue recognition principles and related accounting standards (ASC 606)

● Ability to adapt to a fast-paced and dynamic work environment.

● Excellent analytical skills, with the ability to identify risks, analyze complex data, and provide practical recommendations.

● Detail-oriented problem solver who can think creatively to develop and drive process

improvements

● Strong communication skills required, both written and verbal.

● Strong work ethic & are eager to learn within a fast paced environment

● Excellent organization skills and ability to manage multiple changing priorities along with day-to-day responsibilities

● Leader who can motivate and inspire a team

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.