Full Stack Engineer

Job Description

Project Role: Senior Full-Stack Engineer

Company: Universal Response Systems

Location: Remote

Employment Type: Full Time, Permanent

Experience: 5-10 years

Educational Qualification: 15 years full-time education (B.E./B.Tech or equivalent)

Project Role Description:

Own end-to-end product features across frontend, backend, and cloud. Start by helping build our self-hosted contact-center platform (VICIdial replacement), then lead greenfield software initiatives (dashboards, internal tools, integrations). Hands-on coding + early leadership.

Full-Stack Engineer to own end-to-end product features across frontend, backend, and cloud. Start by helping build our self-hosted contact-center platform (build our self-hosted contact-center platform) and lead greenfield software initiatives (dashboards, internal tools, integrations). Hands-on coding + early leadership (lead future product builds). Hands-on React/TypeScript + , REST APIs, SQL, Docker, cloud (AWS/GCP). Integrate telecom/compliance APIs (VICIdial, Twilio/Telnyx, IPQS, RND, Number Verifier). Leadership track to bootstrap and mentor a growing dev team.

Must Have Skills:

React (TypeScript), or Python/FastAPI, REST APIs, SQL (MySQL/PostgreSQL), Cloud (AWS/GCP/Hetzner), Docker, Git/CI-CD

Good to Have Skills:

VICIdial/Asterisk/Telco APIs (Twilio/Telnyx/Bandwidth), MongoDB, GraphQL, WebSockets, Microservices, Kafka/RabbitMQ, Terraform/Ansible, Prometheus/Grafana,

Summary

As a founding full-stack engineer, youll architect, build, and ship Universal Response Systems in-house communications platform and then expand into broader product development. Youll design modern UIs, secure APIs, and scalable data models; integrate telecom/compliance APIs; set coding standards; mentor future hires; and help shape the engineering roadmap.

Roles & Responsibilities

• End-to-End Delivery: Design and implement frontend (React/TS), backend services (Node/Python), and data layers.
• Platform Build: Co-own a self-hosted VICIdial-based platform with custom dashboards, analytics, and integrations.
• API & Integrations: Build secure REST/GraphQL APIs; integrate IPQS, RND, Number Verifier, Hiya/TNS, Twilio/Telnyx/Bandwidth.
• Data & Storage: Model schemas; optimize queries; manage ETL/cron jobs for large CSV/JSON loads.
• Automation & Reliability: Implement background jobs, webhooks, retries, observability, and alerts.
• Cloud & DevOps Collaboration: Containerize services (Docker), wire CI/CD, and deploy to AWS/GCP/Hetzner.
• Quality: Establish testing (unit/integration), code reviews, documentation, and secure coding practices.
• Leadership Path: Mentor juniors, influence architecture, and help bootstrap a high-performing dev team.

Professional & Technical Skills

Must To Have

• React + TypeScript (component architecture, state management, testing)
• or Python/FastAPI (clean API design, auth, rate-limit, idempotency)
• SQL mastery (MySQL/PostgreSQL: indexing, migrations, performance)
• Cloud fundamentals (IAM, networking basics, logging/metrics)
• Docker, Git, CI/CD (GitHub Actions/Jenkins)
• Strong debugging, profiling, and production support skills

Good To Have

• Telecom stack exposure (SIP basics, Asterisk/VICIdial APIs)
• Event-driven patterns (queues/streams), WebSockets
• MongoDB/Redis, GraphQL, , NX/Turborepo
• Infra-as-code (Terraform/Ansible), monitoring (Prometheus/Grafana/ELK)
• Security & compliance awareness (authZ/authN, PII handling, TCPA/DNC context)

Additional Information

• Work Setup: Remote-first; reliable broadband and secure dev machine required.
• Documentation: Write clear READMEs/runbooks; maintain env/config hygiene.
• Stakeholder Communication: Comfortable collaborating with VoIP/ops/product leaders.
• Growth Path: Opportunity to evolve into Tech Lead as team scales.

Role: Full Stack Engineer

Industry Type: Communications Technology / FinTech / SaaS

Department: Engineering Software & QA

Role Category: Software Development