SW Test Engineer

Job ID: 206250

Required Travel : Minimal

Managerial - No

Location: :India- Pune (Amdocs Site)

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit

At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world.

You will prioritize test execution, hands on validation and certification of the software readiness.

• Accomplish test procedures and/ or scripts either manually or by automated tools.
• Supervise and report on the test execution in a timely manner with attention given to achieving outstanding quality.
• Capture and detail the outcome of test executions and all information needed to support ongoing measurements and reporting on risks, defects, tests, and coverage.
• Analyze reports and discrepancies to resolve root cause and evaluate script failures at a high level.
• Compare and analyze system behavior vs. encouraged results/important metrics based on business and technical requirements. Identifies issues, proposes system improvements and performs repetitive test execution to resolve identified issues.
• You will participate and contribute to internal design reviews of testing materials.

• 4 years of hands-on experience in BMC Remedy ITSM .
• Strong understanding of the functionality of BMC Remedy ITSM .
• MUST have experience with Atrium Orchestrator (AO) / TSO (Truesight Orchestration) integration and should have good knowledge about Adapters, Modules, AM, CDP, OCP & HACDP.
• MUST have knowledge of TLS and MTLS.
• MUST have experience with automating integration tests using tools such as Postman, SoapUI, Selenium, or custom scripts.
• MUST have hands-on experience in all ITSM modules viz. Incident Management, Problem Management, Change Management, Service Level Management, and Service Request Management.
• Good to have load testing skill using SOAP UI.
• Good knowledge on testing methodologies i.e. Agile, Scrum etc. Good knowledge of Agile methodology tools e.g. Jira
• Good knowledge of Test Management Tool e.g. HP Quality Center/ALM Octane
• Good understanding on Legacy web services and ORCA web services.
• Good verbal & written communication skill.
• Ability to work independently on tasks/modules assigned for testing.
• Ability to stretch working hours whenever required to support timely delivery.
• Need to be comfortable working in a dynamic environment.

• Get the chance to work with the industry's most ground-breaking testing technologies and help customers shift into the new testing realities of the digitized world
• Get the opportunity to work in a growing organization, with ever growing opportunities for personal growth and one of the highest scores of employee engagement in Amdocs
• We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave

Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce