Senior Learning

2 weeks ago

Greater Bengaluru Area, India Ascendion Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Senior Learning & Performance Specialist

Job Title:
Senior Learning & Performance Specialist

Shift Timings:
2:00 pm IST to 11:00 pm IST.

Location: Bangalore

Summary
We are seeking a highly engaging and dynamic
Senior Learning & Performance Specialist
to shape our workforce in an AI-first company. The ideal candidate will have a passion for learning and a knack for inspiring a multi-generational audience (Gen Z, Millennials, and Gen X). You will design and facilitate high-impact soft skills and behavioural training programs for our engineering, sales, and corporate teams, ensuring our people have the skills to thrive in a fast-paced, technology-driven environment and achieve peak performance.

Key Responsibilities

  • Training Strategy & Design:
    Lead the design and development of innovative training content for a wide range of soft skills, including leadership, communication, emotional intelligence, and conflict resolution, with a focus on real-world application in a tech company.
  • Dynamic Facilitation:
    Deliver compelling and interactive training sessions for a diverse employee base, adapting your style to engage different generations and roles, from software engineers to sales professionals.
  • Performance Consulting:
    Partner with business leaders to conduct performance needs analysis, identify skill gaps, and design targeted interventions that directly impact key business metrics.
  • Mentorship & Collaboration:
    Mentor junior trainers and collaborate with stakeholders across the organisation to ensure training initiatives are aligned with strategic business goals and performance outcomes.
  • Impact Measurement:
    Develop and implement robust evaluation methods (e.g., Kirkpatrick's levels) to measure the effectiveness and ROI of training programs, using data to inform continuous improvement and demonstrate business impact.

Required Qualifications

  • Bachelor's degree in a relevant field (e.g., Human Resources, Organizational Development, Psychology).
  • Minimum of
    7+ years
    of experience in a dedicated corporate soft skills and behavioural training role.
  • Proven ability to design and deliver training programs that engage diverse, multi-generational audiences.
  • A strong passion for and understanding of the technology sector, particularly AI and software engineering.
  • Exceptional communication, public speaking, and facilitation skills.

Preferred Certificates & Skills

  • Certified Professional in Training & Development (CPTD)
    or
    Certified Professional in Learning and Performance (CPLP)
    from the Association for Talent Development (ATD).
  • EQ-i 2.0 / EQ 360 Certification
    or other emotional intelligence assessments.
  • Certifications in behavioral assessments like
    DISC
    or
    MBTI
    .
  • Technical Skills:
    Proficiency with Learning Management Systems (LMS), virtual training platforms (e.g., Zoom, Microsoft Teams), and data analysis tools (e.g., Microsoft Power BI, Tableau).
  • Experience:
    Direct experience working within a technology, software, or AI company.

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