Walk-in Drive For AR Caller ||16th Sep'25 Ambattur Location

1 week ago

Chennai, Tamil Nadu, India HCLTech Full time ₹ 1,04,000 - ₹ 1,30,878 per year

HCLTech || Walk-in Drive for AR Callers || 16th Sep'25 - Ambattur Location

Experience: 1 to 4 Years

Shift: US Shift Timings

Time and Venue

16th September , 10.30 AM PM

Venue: HCLTech, No. 8, M T H Road, AMB 6, Ambattur Industrial Estate, Ambattur, Chennai , Tamil Nadu, India.

POC: Jefferson/Suriyapriya

JOB SUMMARY

This position is responsible for providing customer service support and collections via phone calls. Should have experience in RCM/DME for minimum of 1 year

Outbound calls to insurance companies, end customers and perform eligibility verification, obtain prior authorization, requesting missing or incomplete payer information, Update patient information and other calls to complete a transaction

Inbound calls handling would require working as part of a team, delivering a first class, professional customer service using a range of communication methods to ensure that where possible customer enquiries, payments and complaints are resolved at the first point of contact.

ESSENTIAL RESPONSIBILITIES:

  • Assess and resolve inquiries, requests, and complaints, primarily over the telephone, ensuring customer inquiries are resolved at the first point of contact.
  • Utilize sound judgment and make decisions within established procedures for each service request, including logging, processing, and tracking inquiries. Adhere to agreed Key Performance Indicators, Service Level Agreements, and quality standards to maximize customer satisfaction.
  • Manage and update customer interactions daily, generated through workflows and queues, on an account-wise basis.
  • Achieve key and critical performance targets.
  • Ensure efficiency measures are met in accordance with performance targets and process guidelines.
  • Use business tools and industry knowledge updates to identify problem areas and document business requirements through various updates and training sessions.
  • Maintain effective work procedures according to client process workflows and HCL policy guidelines.
  • Adhere to US healthcare compliance measures.

SKILLS AND COMPETENCIES

  • Strong verbal and written communication skills
  • Should possess neutral accent and good adoption to US culture.
  • Ability to resolve customer queries in the first point of contact.
  • Focus on delivering a positive customer experience
  • Should be professional, courteous, friendly, and empathetic
  • Should possess active listening skills
  • Good data entry & typing skills
  • Ability to multi task.
  • Capable of handling fast-paced, innovative, and constantly changing environment
  • Should be a team player.
  • Ability to contribute to the process through improvement ideas.

FORMAL EDUCATION AND EXPERIENCE

  • Graduation (any stream)
  • months of International Voice (Inbound/Outbound) process experience preferably in patient handling, Provider/DME AR calling.

  • Walk-in Drive For AR Callers || 16th Sep'25

    3 days ago

    Chennai, Tamil Nadu, India HCLTech Full time

    HCLTech || Walk-in Drive for AR Callers || 16th Sep'25 - Ambattur LocationExperience: 1 to 4 YearsShift: US Shift TimingsWork Location: ELCOT Sholinganallur , Chennai.Time and Venue16th September , 10.30 AM PMHCLTech, No. 8, M T H Road, AMB 6, Ambattur Industrial Estate, Ambattur, Chennai - , Tamil Nadu, IndiaPOC: Jefferson/ YuvapriyaJOB SUMMARYThis...

  • Walk-in Drive For AR Callers || 16th Sep'25

    1 week ago

    Chennai, Tamil Nadu, India HCLTech Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    HCLTech || Walk-in Drive for AR Callers || 16th Sep'25 - Ambattur LocationExperience: 1 to 4 YearsShift: US Shift TimingsWork Location: ELCOT Shollingnallur , Chennai.Time and Venue16th September , 10.30 AM PMHCLTech, No. 8, M T H Road, AMB 6, Ambattur Industrial Estate, Ambattur, Chennai , Tamil Nadu, IndiaPOC: Jefferson/ YuvapriyaJOB SUMMARYThis position...

  • 15/09/2025) || Walk-in Drive For AR Callers || 16th Sep'25

    5 days ago

    Chennai, Tamil Nadu, India HCLTech Full time

    HCLTech || Walk-in Drive for AR Callers || 16th Sep'25 - Ambattur LocationExperience: 1 to 4 YearsShift: US Shift TimingsWork Location: ELCOT Sholinganallur , Chennai.Time and Venue16th September , 10.30 AM - 2.30 PMHCLTech, No. 8, M T H Road, AMB 6, Ambattur Industrial Estate, Ambattur, Chennai - 600058, Tamil Nadu, IndiaPOC: Jefferson/ YuvapriyaJOB...

  • Mega Walk-In Drive For Voice Process(Any Voice Exp)16th Sep- Ambattur

    6 days ago

    Chennai, Tamil Nadu, India HCLTech Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    HCLTech Walk-In Drive Any Voice Experience can apply from 0.6 Months to 5 Yrs Exp - 16th Sep || Ambattur , ChennaiInterview Date: 16th Sep 2025Interview Time: 10:00 AM 2:00 PMInterview Venue: HCLTech, AMB 6, South Phase, Ambattur Industrial Estate, 8, Madras Thiruvallur High Rd, Ambattur, Chennai, Tamil Nadu 600058HR SPOC: SobiyaExperience Required: 0.6...

  • Walk-in Drive For AR Callers

    3 days ago

    Chennai, Tamil Nadu, India HCLTech Full time

    Job descriptionHCLTech || Walk-in Drive for AR Callers || 10th Sep'25 - Ambattur LocationExperience: 1 to 4 YearsShift: US Shift TimingsPOC: Jefferson/ Sobiya/ SuriyapriyaJOB SUMMARYThis position is responsible for providing customer service support and collections via phone calls. Should have experience in RCM/DME for minimum of 1 yearOutbound calls to...

  • Walk-in Drive For AR Callers

    3 days ago

    Chennai, Tamil Nadu, India HCLTech Full time

    HCLTech || Walk-in Drive for AR Callers || 10th Sep'25 - Ambattur LocationExperience: 1 to 4 YearsShift: US Shift TimingsPOC: Jefferson/ Sobiya/ SuriyapriyaJOB SUMMARYThis position is responsible for providing customer service support and collections via phone calls. Should have experience in RCM/DME for minimum of 1 yearOutbound calls to insurance...

  • Walk-in Drive For AR Callers

    2 weeks ago

    Chennai, Tamil Nadu, India HCLTech Full time

    HCLTech || Walk-in Drive for AR Callers || 10th Sep'25 - Ambattur LocationExperience: 1 to 4 YearsShift: US Shift TimingsWork Location: ELCOT Shollingnallur , Chennai.Time and Venue10th September , 10.30 AM - 2.30 PMHCLTech, No. 8, M T H Road, AMB 6, Ambattur Industrial Estate, Ambattur, Chennai - 600058, Tamil Nadu, IndiaPOC: Jefferson/ Sobiya/...

  • Walk-in Drive For AR Callers

    7 days ago

    Chennai, Tamil Nadu, India HCLTech Full time

    HCLTech || Walk-in Drive for AR Callers || 10th Sep'25 - Ambattur Location Experience: 1 to 4 Years Shift: US Shift Timings Work Location: ELCOT Shollingnallur , Chennai. Time and Venue 10th September , 10.30 AM - 2.30 PM HCLTech, No. 8, M T H Road, AMB 6, Ambattur Industrial Estate, Ambattur, Chennai - , Tamil Nadu, India POC: Jefferson/ Sobiya/...

  • Walk--in Drive For AR Analyst's on Saturday(16th Aug)

    2 weeks ago

    Chennai, Tamil Nadu, India Talenthub Hr Chennai Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Walk--in Drive for AR Analyst's / Sr.AR Analyst on Saturday(16th Aug) We are looking for AR Analyst/ Sr. AR Analyst with 1 to 4 Years of Exp from Medical Billing Domain. Pl contact :Varalakshmi Ishwarya Divya

  • Walk-in Drive for AR Callers || 12th Sep'25

    3 days ago

    Chennai, Tamil Nadu, India HCLTech Full time

    HCLTech || Walk-in Drive for AR Callers || 12th Sep'25 - Navalur LocationExperience: 1 to 4 YearsShift: US Shift TimingsWork Location: ELCOT Shollingnallur , Chennai.Time and Venue12th September , 10.30 AM PMHCLTech, ETA 3- HCL Navalur – Block 1, Sandhya Infocity, OMR, Navalur, Chennai - .POC: Jefferson/ Sobiya/ SuriyapriyaJOB SUMMARYThis position is...