Installer & Service Technician: Varanasi

12 hours ago

Delhi, Delhi, India Sun King Full time ₹ 5,00,000 - ₹ 15,00,000 per year
Installer & Service Technician: Varanasi

Department: Grid - Tied Inverter Sales

Employment Type: Contract

Location: India


Description
Job Location: Varanasi, Uttar Pradesh

About the role:
Sun King is looking for an Installer and Service Technician who will be managing installation requests of grid-tied solar inverters, performing maintenance, resolving technical issues, and upholding the highest standards of quality and customer service. They will maintain electrical and mechanical services through planned preventive maintenance. This role will be a key point of contact for the Sales team, cross-functional departments, and customers for after-sales and service queries. 

What you will be expected to do: 1. Installation & Service:
  • Attend installation and service requests, identify faults, and resolve issues with minimal downtime.
  • Develop and execute planned maintenance schedules for inverters and associated accessories.
2. Quality Assurance:
  • Diagnose faults, perform repairs, and carry out maintenance of all technical issues safely and efficiently.
  • Ensure all work meets high-quality standards and complies with established quality and safety regulations.
3. Training:
  • Conduct training sessions for partners and customers on product troubleshooting, repairs, installation, and replacement processes.
  • Develop in-depth knowledge of Sun King products and services to deliver effective technical guidance.
4. Customer Service:
  • Provide comprehensive service to customers, ensuring timely resolution of product replacements and warranty claims.
  • Work with relevant teams to address specific customer inquiries when required.
5. Dispute Management:
  • Handle customer calls and emails while maintaining accurate records of interactions and actions taken.
  • Report outcomes, highlight key issues, and work promptly on resolving customer disputes.
6. Operational Efficiency:
  • Ensure service-level timelines and customer satisfaction (NPS) scores are met.
7. Documentation & Reporting:
  • Prepare and update on periodic reports on after-sales and service activities with management.

You might be a strong candidate if you have/are:
  • An ITI diploma in electrical or other relevant disciplines, an advanced degree is preferred but not required. 
  • 5+ years of experience in after-sales services in solar inverter systems or electronic consumer goods.
  • Possess humility and passionate about customer service and resolving issues.
  • Preferences for speaking any local language and knowledge of local geography.

What Sun King offers:
  • Professional growth in a dynamic, rapidly expanding, high-social-impact industry
  • An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
  • A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
  • Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun King Center for Leadership.

  • Installer & Service Technician: Balangir

    16 hours ago

    Delhi, Delhi, India Sun King Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Installer & Service Technician: BalangirDepartment: Grid - Tied Inverter SalesEmployment Type: ContractLocation: IndiaDescription Job Location: Balangir, Odisha About the role:Sun King is looking for an Installer and Service Technician who will be managing installation requests of grid-tied solar inverters, performing maintenance, resolving technical issues,...

  • Kitchen Installation Technician

    6 days ago

    Delhi, Delhi, India FCML Distributors Pvt. Ltd. Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Description:We are looking for an experienced and skilled Kitchen Installation Technician with hands-on expertise in modular kitchen installation. The ideal candidate should have a strong understanding of modular fittings, hardware, and appliances, along with the ability to deliver high-quality installations with precision and professionalism.Key...

  • CCTV Technician

    2 weeks ago

    Delhi, Delhi, India One Up Power Systems Full time ₹ 1,44,000 - ₹ 2,56,000 per year

    Job Title: CCTV TechnicianJob Summary:A CCTV technician is responsible for installing, maintaining, and repairing closed-circuit television (CCTV) systems. We are seeking a skilled CCTV technician to join our team. The ideal candidate will have experience installing, maintaining, and repairing CCTV systems. The CCTV technician will be responsible for...

  • Installation Technician/Modular

    2 days ago

    Delhi, Delhi, India Featherfern Solutions Full time ₹ 1,80,000 - ₹ 3,60,000 per year

    Supervision of Installation:Oversee and guide installation teams at client sites for modular kitchens, wardrobes, and other modular furniture.Ensure installation work adheres to approved drawings, quality standards, and timelines.Verify that all components are correctly assembled and installed as per the design layout.Site Coordination:Coordinate with...

  • Solar Technician

    1 week ago

    Delhi, Delhi, India MN Energy and Infra Private Limited Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionMN Energy and Infra Private Limited specializes in providing comprehensive solar power solutions for residential, commercial, and industrial clients. From rooftop installations to large-scale solar farms, the company offers system design, installation, maintenance, and monitoring services tailored to maximize efficiency and cost savings....

  • A/C Technician Helper

    2 weeks ago

    Delhi, Delhi, India Magneto Cleantech Full time ₹ 1,30,000 - ₹ 1,80,000 per year

    Job Title: AC Technician & HelperLocation: Delhi / NCRSalary: ₹13,000 – ₹15,000 per monthExperience:Technician: 2–5 yearsHelper: 0–2 yearsJob Type: Full-timeJob DescriptionAC Technician Responsibilities:Installation, maintenance, and repair of split, window, cassette, and central AC units.Troubleshooting electrical and mechanical faults in AC...

  • CCTV Technician

    1 week ago

    Delhi, Delhi, India starlink logistics Pvt. Ltd Full time ₹ 1,30,000 - ₹ 1,56,000 per year

    Overview: We are seeking a skilled CCTV Technician to join our team and oversee the installation, maintenance, and repair of CCTV systems. The ideal candidate should have a strong understanding of CCTV technology, excellent troubleshooting skills, and a proactive approach to ensuring the security systems operate effectively.Responsibilities:Install CCTV...

  • Audio Visual Technician

    1 week ago

    Delhi, Delhi, India JSK Communications Pvt Ltd. Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionJSK Communications Pvt Ltd, based in New Delhi, DL, is a leading provider of audio video equipment installation and rental services. We prioritize quality and customer satisfaction, delivering top-notch solutions for all your audio video needs. Our team of experts offers professional services that are tailored to meet specific...

  • Field Service Technician

    2 days ago

    Delhi, Delhi, India Blue Corpus Solutions Pvt Ltd Full time ₹ 2,50,40,000 - ₹ 2,76,00,000 per year

    A leading institutional sales & service company dealing in scenting solutions is looking to hire a Service Technician for Delhi (South Delhi)The ideal candidate should have over 1-3 years of experience as a service technician. Should be able to work with drill & other power tools.Self owned 2-wheeler would be preferable for local travel within city.Candidate...

  • Autoclave Technician

    6 days ago

    Delhi, Delhi, India Surgical Devices Hub Full time ₹ 84,000 - ₹ 6,00,000 per year

    Job Summary:We are looking for a technician who can travel to different hospitals, labs, and client sites to install, demonstrate, repair, and service all types of autoclave machines.Key Responsibilities:Visit customer locations to install and set up autoclave machines.Give proper demo/training to staff on how to use the autoclave.Carry out regular servicing...