Quality Analyst
4 days ago
Roles and Responsibilities
- Conduct call audits to ensure quality standards are met.
- Perform call monitoring and quality checks to identify areas for improvement.
- Utilize QC tools such as CSAT, AHT, and feedback mechanisms to measure performance metrics.
- Provide constructive feedback to team members on their calls for growth and development.
- Collaborate with the team to resolve issues and improve overall call quality.
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Quality Analyst
2 weeks ago
Gurgaon, Haryana, India Job World Full time ₹ 6,00,000 - ₹ 12,00,000 per yearWe are hiring for Quality Analyst - US Healthcare. Minimum 1 year of Experience on the same role required.Candidate must have worked as a quality analyst in international bpo in us healthcare process.contact Neeraj Rohit
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Quality Analyst
4 days ago
Gurgaon, Haryana, India RBS Full time ₹ 12,00,000 - ₹ 36,00,000 per yearJoin us as a Quality AnalystIf you have a keen eye for detail, then this could be the role for you as you make sure that only well designed and built work packages get through quality testingYou'll be assisting the feature team to define testable work and make sure that desired customer experiences and outcomes are achievedJoining us in this fast paced role,...
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2 weeks ago
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Quality Analyst
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Quality Analyst
3 days ago
Gurgaon, Haryana, India RBS Full time ₹ 6,00,000 - ₹ 12,00,000 per yearJoin us as a Quality AnalystIf you have a keen eye for detail, then this could be the role for you as you make sure that only well designed and built work packages get through quality testingYou'll be the quality conscience of the team, assisting them to write and maintain automated tests as a standard way of workingJoining us in this fast paced role, you'll...
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Quality Analyst
2 weeks ago
Gurgaon, Haryana, India ViEntitydata Technologies Full time ₹ 7,20,000 per yearJob Title: Quality Analyst – GDS (Galileo & Sabre) with Travel BackgroundLocation: GurgaonWork Schedule: Rotating Shifts & Rotating Week OffsJob Type: Full-time | IndividualExperience Required: 5+ years in Quality with expertise in GDS platforms (Galileo and Sabre)Salary: ₹50k – ₹60k/monthTransport Facility: Available for Female EmployeesWork Mode:...
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Quality Analyst Engineer
2 weeks ago
Gurgaon, Haryana, India Ahead WebSoft Technologies Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany Description:Ahead WebSoftTechnologiesPvt. Ltd. is a software development company based in Gurugram, India. The company focuses on creating outstanding software products by customizing solutions to match customer expectations. Ahead WebSoft has a hard-working and innovative team of engineers and managers who continuously learn emerging technologies to...
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Quality Analyst
2 weeks ago
Gurgaon, Haryana, India Sunstone Eduversity Full time ₹ 4,00,000 - ₹ 8,00,000 per yearKey Responsibilities:Monitor and evaluate inbound and outbound calls to assess communication quality, accuracy, and adherence to process guidelines.Identify training needs and provide actionable feedback to team members to improve performance.Develop and implement quality assurance standards and processes.Collaborate with operations and training teams to...
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Call Quality Analyst
2 weeks ago
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