
Field Application Engineer
4 days ago
We empower smarter business operations by connecting equipment, software, and services to protect, control and optimize assets within electrical infrastructures. The business provides customers, across various industries, with end-to-end product and service solutions ensuring the reliability and protection of their electrical infrastructure. We provide the latest industry insights and technology to develop solutions needed to meet customers evolving challenges, including innovative critical power solutions designed for high reliability and performance. Our culture is one of quality and operational excellence fueled and supported by talented people, tools and processes, and expertise.
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Job Overview
The Field Application Engineer (FAE) will be responsible for providing technical application and design support across the South India region. This role involves collaborating with sales and product marketing teams to secure Design-IN's and Design-Wins for DC-DC and AC-DC power solutions across Telecom, Industrial, Defense, and Electric Vehicle (EV) market.
This position reports to the India Region Leader and will be based in Bangalore, India.
Responsibilities
- Leverage comprehensive knowledge of the OEM power supply ecosystem including evolving customer requirements, competitive landscape, and application trends in networking, telecom, servers/storage, industrial automation, and EV markets to provide technical expertise to customers.
- Support assigned strategic accounts in a technical sales capacity and proactively identify new design opportunities.
- Coordinate activities with the local sales team and provide technical guidance to develop and execute effective account strategies.
- Serve as a customer advocate with the ability to effectively communicate Voice of Customer needs, product gaps, and market concerns to executive management.
- Develop and deliver technical training to field sales personnel (representatives and distributors) to enhance product knowledge and sales effectiveness.
- Conduct technology roadmap seminars for customers and relay customer feedback to product management teams to drive future innovation.
- Maintain up-to-date knowledge of market dynamics, competitive activities, emerging product requirements, and customer landscape.
- Develop new product technical specifications, collaborate closely with R&D to guide product development, prepare comprehensive data sheets and technical documentation, create compelling product presentations, and provide advanced technical product support to customers.
- Analyze customer applications in-depth to identify and define new product features and performance requirements.
- Perform competitive product analysis and maintain comprehensive awareness of the competitive landscape.
- Contribute to the development of strategic products and technology roadmaps.
Basic Qualifications
- Bachelor of Engineering in Electronics/Electrical Engineering or related field
- Minimum 5 years of experience in power electronics design of SMPS and related technical support to external customers.
- This position requires the ability to travel approximately 50% of the time during a typical workweek.
Desired Characteristics
- Minimum of 3 years of experience within the Power Electronics industry.
- In-depth knowledge of power conversion fundamentals including basic topologies, control mechanisms, EMC concepts, safety requirements, and efficiency/thermal considerations.
- Demonstrated ability to understand and implement customer and industry standards.
- Exceptional oral and written communication skills with experience presenting to senior management.
- Strong interpersonal skills and proven leadership abilities.
- Comprehensive knowledge of OEM product lines and markets (Datacom, telecom, defense, industrial, and automotive/EV).
- Advanced problem-solving and analytical thinking capabilities.
- Experience managing relationships with major Indian Telecom and Industrial OEMs such as Reliance Jio, Bharti Airtel, Tata Communications, BSNL, L&T, Siemens India, and ABB India.
- Experience working with prominent EV manufacturers and suppliers including Tata Motors EV Division, Mahindra Electric, Ola Electric, Ather Energy, TVS Motor, and Ashok Leyland Switch Mobility.
- Proficiency in schematic capture using industry-standard tools like Cadence, Altium Designer, or OrCAD.
- Advanced proficiency in Microsoft Office suite and CRM platforms (Salesforce experience preferred).
- Comprehensive power electronics knowledge including AC/DC and DC/DC topologies; standard approaches in analog and power supply circuit design; understanding of power supply integration in OEM systems; familiarity with digital interface protocols (I2C, PMBus, CAN) and their application in modern power supplies.
- Working knowledge of regulatory requirements for power conversion products including safety standards (UL, IEC), EMI/EMC standards (CISPR, FCC), input surge requirements, and harmonics standards.
- Strong laboratory skills including proficiency with test equipment such as oscilloscopes, power analyzers, electronic loads, spectrum analyzers, and automated test systems.
- Proven customer presentation and technical demonstration skills.
- Superior organizational abilities to manage multiple concurrent projects effectively.
- Self-motivated with ability to work independently while contributing to team objectives.
- Exceptional problem-solving abilities with systematic approach to technical challenges.
The FAE must possess a comprehensive understanding of switch-mode power converters in the 1000V range, spanning from 2W to 20kW, with regulated DC outputs and AC or DC inputs. This expertise should encompass advanced power topologies, sophisticated control mechanisms, state-of-the-art EMC concepts, international safety requirements, and efficiency/thermal optimization strategies. This role demands the ability to establish strong technical credibility with customer engineering teams and drive design wins through technical excellence.
We are an Equal Employment Opportunity Employer (EEO).
All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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