Senior Analyst-Service Support

Proposed designation: Senior AnalystRole type: Team contributorReporting to: Assistant Manager/ManagerGeo to be supported : USShift : Rotational (24X7), Shift timings are expected to be as follows and may change based on business needs. •6:30 AM – 3:00 PM•9:30 AM – 6:00 PM•2:00 PM – 10:30 PM•6:00 PM – 2:30 AM•10:30 PM – 7:00 AMJob...

This role involves delivering initial technical support to end users. The ideal candidate possesses a robust grasp of IT fundamentals, coupled with adept problem-solving skills. Additionally, the role demands sound judgment to swiftly identify and address high-impact incidents, making informed decisions regarding the path of user queries. Responsible for...

Job DescriptionWe're looking for an exceedingly talented Senior Support Analyst to work as part of the Risk Intelligence Engineering Support team. As a Senior Support Analyst in the team, you'll be responsible for the technical direction of our Risk Products, ensuring that we are using appropriate technologies and helping drive initiatives to bring customer...

In your role as an IT Service Desk Analyst, you will be part of a team dedicated to providing Clarivate colleagues with World Class Information Technology Support and Service. By monitoring critical elements of the IT infrastructure, responding to system alerts and user request for assistance, you provide the front-line support required to delight both our...

The Capability Hubs (CH)  team at KPMG Global Services (KGS) helps KPMG firms navigate the complexities of their business by understanding their needs and delivering tailor-made, industry-focused solutions. Led by an experienced leadership team across two locations in India -  Gurugram and Bengaluru - CH provides support in winning business, client...

Job details •Proposed designationSenior Analyst•Role typeSenior Presentation Specialist and Graphic Designer•Reporting to TL•Geo to be supportedEMA•Work timings02:00 pm to 10:30 pm

About Northern TrustNorthern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring...

About Northern Trust:Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring...

Quality Analyst – Customer Support (Voice / Chat)Location: BangaloreShift: RotationalAbout the RoleWe are looking for a Quality Analyst to evaluate and improve performance across customer interactions. The role focuses on monitoring voice and chat communications, identifying gaps, and ensuring adherence to quality and compliance standards.Key...

Job OverviewBastian Software Solutions is currently looking for individuals with strong technical skills and a passion for troubleshooting to join our Support group. This is a customer facing position, so this individual must have strong communication and customer service skills. Our team remotely supports production environments all around the globe to...