 
						Field Service Technician
4 days ago
- Carry out on-site installation, troubleshooting, maintenance, and repair of submersible and self-priming pumps and motors.
- Inspect and verify warranty status for each service case before initiating repair/replacement.
- Approve and process service bills, ensuring alignment with service logs, warranty terms, and company policy.
- Maintain detailed records of service visits, customer complaints, and technical issues.
- Provide timely updates to customers and internal teams regarding service schedules and status.
- Coordinate with the ASCteam for customer feedback, service resolutions, and follow-ups.
- Identify recurring issues and provide feedback to the product and design teams for quality improvement.
- Train junior technicians and ensure safety and service standards are followed at all times.
- Monitor inventory of spare parts, and coordinate procurement as needed for service calls.
- Ensure high customer satisfaction through quality service and professional conduct.
Job Types: Full-time, Permanent
Pay: ₹25, ₹35,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Work Location: In person
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