Business Systems Analysis Specialist

4 days ago

Noida, Uttar Pradesh, India NTT DATA, Inc. Full time ₹ 80,000 - ₹ 2,40,000 per year

How We Will Help You:

Joining our Launch practice is not only a job, but a chance to grow your career. We will make sure to equip you with the skills you need to produce robust applications that you can be proud of. Whether it is providing you with training on a new programming language or helping you get certified in a new technology, we will help you grow your skills so you can continue to deliver increasingly valuable work.

Job Description:

We are seeking a detail-oriented and customer-focusedUser Access Management Specialistto support daily provisioning and deprovisioning of user access across enterprise applications within the UPS network. The ideal candidate will have a strong background in user access oversight, system support, and issue resolution.

  • Perform dailyuser provisioning and deprovisioningfor enterprise applications.
  • Maintain and monitor theteam support mailbox, responding to user queries and access-related issues.
  • Troubleshoot and resolveapplication access issuesin a timely and efficient manner.
  • Ensure compliance with internal access control policies and procedures.
  • Collaborate with internal teams to support onboarding/offboarding processes.
  • Maintain accurate documentation of access requests, changes, and issue resolutions.
  • Provide excellentcustomer serviceto internal users and stakeholders.

Mandatory skills:

  • 8+ Years of experience inUser Access Provisioning/Deprovisioningin a corporate IT environment.
  • 6+ Strongsystem support background, particularly in troubleshooting access-related issues.
  • Excellent attention to detail and organizational skills.
  • Strong communication and interpersonal skills.

Ideal Mindset:

Lifelong Learner: You are always seeking to improve your technical and nontechnical skills.

Team Player: You are someone who wants to see everyone on the team succeed and is willing to go the extra mile to help a teammate in need.

Communicator: You know how to communicate your design ideas to both technical and nontechnical stakeholders, prioritizing critical information and leaving out extraneous details.

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