Receptionist Cum Telecaller

Job Title: Receptionist cum Telecaller

Job Summary:

We are looking for a smart, polite, and professional Receptionist cum Telecaller to manage front-desk responsibilities and handle outbound/inbound calls effectively. The ideal candidate should be presentable, have excellent communication skills, and be comfortable with multitasking in a fast-paced environment.

Key Responsibilities:Reception Duties:

• Greet and welcome visitors in a professional and friendly manner.
• Answer and route incoming calls promptly.
• Maintain a tidy and presentable front desk and reception area.
• Receive, sort, and distribute daily mail/deliveries.
• Manage appointments, meeting schedules, and visitor logs.
• Handle basic administrative tasks like filing, scanning, and documentation.

Telecalling Duties:

• Make outbound calls to potential and existing customers.
• Provide information about products/services and resolve customer queries.
• Follow up with leads and maintain a record of conversations.
• Update and maintain customer databases (CRM).
• Assist in promotional campaigns, surveys, or feedback collection.

Required Skills & Qualifications:

• High school diploma or any graduate degree.
• Proven experience as a receptionist or telecaller is a plus.
• Excellent verbal and written communication skills in [languages, e.g., English and Hindi].
• Basic computer knowledge (MS Office, email, internet).
• Good interpersonal and customer service skills.
• Ability to handle multiple tasks efficiently.

Preferred Qualities:

• Pleasant personality and professional appearance.
• Quick learner with a positive attitude.
• Good organizational and time-management skills.
• Team player with a proactive approach.

Job Types: Full-time, Permanent

Pay: ₹15, ₹20,000.00 per month

Language:

• English (Preferred)

Work Location: In person