Application Support Analyst
6 days ago
Application Support Analyst L1 & L1.5 – Syensqo
Client: Syensqo
Payroll: WPS
Notice Period: Immediate / Serving notice period ending soon
Budget: Junior – 8 Lacs, Senior – 10 Lacs
Location: Pune
Experience: 2–4 years
Positions: 2 Seniors and 2 Juniors
Mode: Hybrid
Job Summary
We are seeking SAP functional technicians with 2–4 years of experience to manage, monitor, and support SAP users. This role focuses on incident management, troubleshooting, monitoring, escalation, and performing non-regression testing. Candidates must be open to 24x7 monthly rotational shifts (Follow the Sun hours across US, EU, Asia).
Key Responsibilities
- Provide Level 1 support in SAP with basic knowledge of transaction codes
- Deliver technical support, training, and troubleshooting to end-users
- Monitor SAP jobs in SM35 and Idoc processing
- Perform bug fixes and troubleshoot failed jobs
- Re-run jobs that end in error
- Collaborate with clients to explain SM and Level 1 activities
- Conduct non-regression testing during monthly releases
- Train and support junior SAP technicians
Education and Experience
- Bachelor's degree in Computer Science, Information Technology, or related field
- 2–4 years of experience supporting SAP functional areas
- Functional knowledge of SAP FICO, MM, SD, PP, QM, EHS, LE, PM, and other major modules
- Interface knowledge with SAP and non-SAP systems
Job Type: Full-time
Pay: ₹800, ₹1,000,000.00 per year
Experience:
- supporting SAP functional areas: 2 years (Required)
Work Location: In person
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