L2 Network Engineer

L2 Network EngineerThis role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers' outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today's fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what's next for you.

What you'll do:

Responsibilities:

• Strong understanding of LAN and WLAN networking protocols and technologies, including switching, routing and security is required..
• Provide expert-level support for complex network issues, collaborating with cross-functional teams to resolve problems promptly.
• hands-on experience with Aruba Central, Security Service Edge (SSE), and ClearPass, focusing on network security, wireless infrastructure, and network management solutions.
• Perform initial diagnosis and basic troubleshooting of:
• Port connectivity issues
• • Link flaps
• Device status (up/down)
• Coordinate with vendors or OEM TAC (Aruba/HPE) for RMA or known issue identification when instructed.
• Support routine tasks such as patch management, backups, and firmware checks under supervision
• Assist in maintaining physical network infrastructure (cable checks, LED status, console access, etc.).
• Stay updated on Aruba OS-CX CLI basics and assist in minor configuration verifications.
• Excellent verbal and written communication skills
• Experience in troubleshooting in a technical environment
• Excellent analytical and problem-solving skills
• Software and hardware knowledge of Vmware ,computing and storage
• Able to lead resolution activities with escalated customers.
• Ability to mentor new agents and contribute to technical action plans.
• Help in root cause analysis of defects/issues and facilitate product release/roll-out
• • Work closely with development teams to identify and resolve problem

Knowledge and Skills:

• Aruba CX 8325
• Switching: VLANs (802.1Q, VTP), DHCP, multicast, L2/L3, aggregation techniques, spanning tree (PVST+), LACP, etc.
• Routing: OSPF, BGP, MPLS, VRF, EIGRP, route policies
• Security: 802.1x, NAC, radius, TACACS+, ACL's, etc.Linux/ Solutions,
• Virtualization (VMware) with NSX- preferable
• Good knowledge on Operating systems,

Business Skills:

• Demonstrate strong written and verbal communication skills
• Demonstrate business judgment, decision making skills, negotiating skills, time-resource management, complex problem solving, in-depth product knowledge, creativity, teamwork, knowledge of quality processes, political astuteness and sensitivity in dealing with diverse cultures and ability to learn quickly.
• Experience in interacting/Supporting Level 1 Support teams and customers
• Must be a team player and show ability and willingness to motivate and support other engineers

What you need to bring:

Education and Experience Required:

• • Good understanding of the Networking (Routing and switching) across multivendor solutions. In addition experience delivering Professional services in the IT infrastructure domain is preferred.
• Industry Experience 5-8 years in managing the aspects of remote delivery in the professional services delivery
• In-depth knowledge of Aruba Network switches, features, and functionalities.
• Work on end-to-end solutions for enterprise campus and data center networks, incorporating Aruba's CX 8325 switches. Strong analytical skills to diagnose and resolve complex storage-related issues.
• Well recognized industry certification beneficial, ACMX, CCIE/CWNP preferred.
• Excellent problem-solving and troubleshooting abilities.
• Strong communication skills, with the ability to clearly convey technical information to both technical and non-technical stakeholders.

Additional Skills:

Accountability, Accountability, Action Planning, Active Learning, Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Solutions, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 5 more}

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

Job:

Services

Job Level:

Specialist

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.