Call Center Specialist

8 hours ago

Ludhiana, Punjab, India TANGY SHOP INC. Full time ₹ 1,80,000 per year

Job Title:
Call Center Support Agent

Location: Ludhiana (From Office)

Job Type: Full-Time

Salary: ₹15,000 per month

About the Role

We are looking for motivated and customer-focused
Call Center Agents
to join our team in Ludhiana. The ideal candidate will handle inbound and outbound calls, assist customers with queries, provide accurate information, and ensure a positive customer experience.

Key Responsibilities

  • Handle customer inquiries via phone in a professional manner
  • Provide accurate product/service information and resolve issues effectively
  • Maintain a positive, empathetic, and professional attitude toward customers
  • Keep records of customer interactions, feedback, and complaints
  • Follow communication guidelines and company policies
  • Meet performance targets (quality, response time, call handling, etc.)

Requirements

  • Minimum 12th pass / Graduate preferred
  • Good communication skills in English, Hindi, or Punjabi
  • Basic computer knowledge and typing speed
  • Previous experience in customer service or call center (preferred but not mandatory)
  • Ability to work under pressure and meet deadlines
  • Positive attitude and strong problem-solving skills

What We Offer

  • Fixed monthly salary of ₹15,000
  • Professional and supportive work environment
  • Growth opportunities within the company
  • Office-based role in
    Ludhiana


How to Apply:

  • Interested candidates can send their updated resume to
    or apply directly through linkedin.

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