Infrastructure Engineering Lead Analyst

INTRODUCTION TO EVERNORTH: 

Evernorth Health Services India, established in Hyderabad in 2024, is an innovation hub for Evernorth Health Services, the pharmacy, care and benefits division of The Cigna Group. The innovation hub will support innovation-focused areas, such as generative AI, product development, process improvement, analytics, and software engineering across The Cigna Group and its businesses.  Evernorth Health Services India builds on The Cigna Group's existing presence in India.

About Evernorth Health Services:

Evernorth Health Services (Evernorth) is the pharmacy, care and benefits solution division of The Cigna Group - a Fortune 16 global health company with 75,000 employees, 186 million customers in more than 30 countries and jurisdictions around the world. Evernorth exists to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people. We do this by creating and connecting premier health services offerings, such as benefits management, pharmacy, care solutions, insights and intelligence.

About Cigna:

The Cigna Group is a global health company committed to improving the health and vitality of individuals and communities around the world and includes products and services marketed under its Cigna Healthcare and Evernorth Health Services subsidiaries. Cigna Healthcare is the health benefits provider of The Cigna Group, serving customers and clients through its U.S. Employer, U.S. Government, and International Health business. Evernorth Health Services is the pharmacy, care and benefits solution division of The Cigna Group.

Position Overview

Job Title

Infrastructure Engineering Lead Analyst – Big Data Service Databricks-Snowflake

 Job Overview:

In this role, you will contribute to the Evernorth Big Data Services team and primarily support the Big Data Service Databricks, Snowflake.

The solution focuses on enabling this change using the latest technologies and development techniques.

Responsibilities:

This position will analyze workforce data and coordinate with site Leadership, HR and TA Leaders and Program Leaders to facilitate employee assignments, new hire requests, redeployments, and talent mobility initiatives and effectively serve as a first level of review and validation for staffing needs within the organization by processing the initial intake of hiring demand, reviewing job requirements against business needs and existing talent, and coordinating with local site leadership, HR ops, and recruitment managers to ensure new positions are accurately requested and reflected within an Applicant Tracking System (ATS).

This role provides counsel and advice to management on significant Infrastructure matters, often requiring coordination between organizations. Serves as the Advisor responsible for managing database structure for Big Data of information technology solutions. Leads the analysis and implementation of engineering infrastructure solutions of projects and/or work requests for complex business solutions. Other key responsibilities include

< >Provide Production/Operational support for AWS Big Data Databricks, Snowflake, etc. Services.Implement and maintain Databricks platform on AWS & Azure.Experience in managing Databricks account administration, workspace administration, Cluster Policies and Unity Catalog.Implement and maintain Snowflake platform on AWS & Azure.Experience in monitoring, performance tuning and cost optimization. Strong experience in AWS technologies S3, EC2, EKS, ECS, Lambda, Route 53, EMR. CloudWatch, Cloud trail & KMS experience Implement, maintain, and optimize CI/CD & Infrastructure as Code pipelines along with experience in Jenkins, GitHub & TerraformProficient with languages like SQL, Python, PySpark and GOExperience in IT service management Incident Management, Problem Management, Change Management, ITIL Experience in working with vendor support to resolve technical issues.

Qualifications:

Education:

< >Any bachelor's degreeExperience:

< >Minimum of 5-8 years of experience  

Skills:

< >Proven experience with Databricks and Snowflake platform on AWS & Azure Solid grasp of S3, EC2, EKS, ECS, Lambda, Route 53, EMR. CloudWatch, Cloud trail & KMS experience Strong troubleshooting skills to identify and resolve issues efficiently.Excellent teamwork and communication skills, enabling effective collaboration with cross-functional teams.Prior experience required in IT Service Management - Incident Management, Problem Management, Change Management, ITILStrong vendor management skills and performance turning required 

Equal Opportunity Statement:

Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.