Doorman

We are looking for a highly skilled and experienced Doorman to join our team at Taj Agra, with 0-1 year of experience. The ideal candidate will have excellent communication skills and be able to provide top-notch service to our guests.

Roles and Responsibility

• Manage front desk operations, including handling guest inquiries and resolving issues professionally.
• Ensure seamless check-in and check-out processes for guests.
• Maintain high levels of customer satisfaction by providing exceptional service.
• Collaborate with other departments to ensure smooth hotel operations.
• Handle guest complaints and concerns in a timely and efficient manner.
• Provide information about hotel services and amenities to guests.

Job Requirements

• Excellent communication and interpersonal skills.
• Ability to work well under pressure and manage multiple tasks simultaneously.
• Strong problem-solving skills and attention to detail.
• Familiarity with hospitality industry standards and practices.
• Ability to maintain confidentiality and handle sensitive information.
• Team player with a positive attitude and willingness to learn.