Software Engineering MTS/SMTS

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Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place Agentforce is the future of AI, and you are the future of Salesforce.

• Software Engineering MTS - Infrastructure/DevOps

• The Salesforce Marketing Cloud Engagement Infrastructure Platform Team comprises highly skilled and determined engineers committed to delivering exceptional results through strong domain knowledge, expertise and unwavering integrity. Our team is responsible for the Infrastructure Platform, encompassing both first-party and public cloud environments. As our footprint expands in size and complexity, we must consistently provide a top-tier platform to support our business operations today and accommodate the substantial scale anticipated in the near future.
  
  We are actively seeking to expand our team to develop and manage our next-generation systems designed to preserve our world-class data platform. You will contribute to the DevOps culture that spans the globe by participating in our automation initiatives and ensuring the security, reliability, and performance of our platform. We are an agile and fast-paced organization that generates significant value and outcomes that align with critical business objectives.
  
  Your Impact:

• Automate Everything: Design, build and maintain robust, reusable automation scripts and infrastructure services
• Translate and migrate existing manual workflows into reusable, modular, and well documented code and APIs
• Design, build, configure, test, update, document, implement scripts, and automate operational support in multiple infrastructure environments at world-scale
• Continuously integrate and deploy your code, monitor live services and supporting hardware, and set up alerting mechanisms to ensure system health and availability. Learn through data-driven feedback loops to improve it
• Demonstrate strong technical expertise in your team's domain area and focus on the most challenging deliveries
• Required Skills:
• 3+ years of experience in a DevOps, SRE, or Infrastructure Engineering role
• Solid knowledge of basic programming concepts and respective scripting languages: .NET and PowerShell preferred.
• Strong experience in automating a variety of Infrastructure and administration tasks
• Broad knowledge of Operating Systems internals (preferably Windows) and Virtualization platforms
• Working Knowledge of networking concepts (DNS, DHCP, TCP/IP, Firewalls)
• Working Knowledge of CI/CD pipelines, DevOps, Configuration Management and Infrastructure as-code principles
• Experience in deployment to and supporting AWS services (mainly EC2, S3, AKS, Lambda)
• Experience with Docker, Kubernetes and container orchestration
• Experience with Source Code Management concepts and tools such as Git
• Experience working with and troubleshooting large, highly available and high performance systems
• Experience with Agile development methodology
• Strong interpersonal skills to be able to effectively communicate and negotiate with both technical and non-technical audiences
• Preferred skills:
• Operating Systems architecture knowledge including security and programming interfaces.
• Experience in creating PowerShell modules and .NET Core Microservices to automate operations within the Windows Platform
• Proven track record in implementing DevOps principles where possible while engineering for scale in an enterprise environment
• Experience with monitoring solutions, such as - Prometheus, Grafana, or Splunk
• Ability to manage system issues, updates and upgrades for both first party and public cloud
• Experience with public cloud development (e.g. AWS, GCP, Alibaba, and/or Azure platforms)
• Experience with Terraform, Github, Cinc (Chef), Jenkins, Spinnaker
• Knowledge of data platform services, such as MSSQL and MySQL
• Knowledge of data concepts related to relational databases and NoSQL stores

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what's possible — for yourself, for AI, and the world.

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