Inbound Technical Support Process for US Shift
6 hours ago
Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary Digital Service Cloud software technology platform, Adeeba delivers support services to millions of customers globally and its services are available on demand.
Job DescriptionExperienced candidates needed for Inbound Technical Support Process for US Shift.
Job Role: Receiving Inbound calls from customers regarding printers, routers, e mails etc.. Analyzing the issues correctly and selling the relevant plans and software..
Candidates profile;
Must have dialled in Outbound Tech process for more than 6 months.
Must be able to close calls and take payments from the customers.
Must be confident in pitching about the service plans to the customers.
Must be very fluent in English.
Must be Comfortable for Night shift.
Benefits and facilities:
Fixed Salary on 1st of every month In Salary Account+Huge Incentives.
24 leaves in a year+comp offs+b'day leaves
Daily/Monthly Incentives
Spot Incentives
No Extension of Shift Timings
Medical benefits
Salary: Not a bar for a right candidate.
Working Days:6 days
Contact: HR
We are currently hiring for Inbound Technical Support Process For US Shift.
Job Description:Receiving inbound calls from customers regarding printers,routers,emails issues and campaign calls.Analyzing the issues and selling relevant plans and softwares.
Candidates Profile:Must Have experience in outbound tech process more than 6 months.
Must know how to close the calls and take the payment from the customers.
Contact:HR
QualificationsHS/Any Graduate
Eligibility Criteria:
1. Candidate with Excellent Communication Skill.
2. Candidate with at least 6 months experience in International Outbound can apply for Inbound Tech Process.
3. Support Process.
4. Candidate must know how to close their own call and must know how to close calls by taking payments through different gateways.
5. Domestic & fresher candidates are not applicabletion will be kept confidential according to EEO guidelines.
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