Global Business Process Manager P2O

2 days ago


Bengaluru, Karnataka, India Merck KGaA Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Job Id

290685

Bangalore, Karnataka, India

Job Type

Full-time

Work Your Magic with us

Ready to explore, break barriers, and discover more? We know you've got big plans – so do we Our colleagues across the globe love innovating with science and technology to enrich people's lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

The Global Purchasing Business Process Manager, P2O is responsible for driving excellence in procurement processes by designing, optimizing, and standardizing end-to-end purchasing workflows across the organization. The BPE collaborates with cross-functional teams, business units, and system owners to ensure efficient, compliant, and digitally enabled procurement operations.

This role can be based in either of our GES Hubs, Bangalore India, Manila Philippines or Wroclaw Poland, and it will be reporting to the Global Process Owner, Source to Order.

Your Role:

Process Design & Optimization

  • Analyze current-state purchasing processes (e.g., PR to PO, goods receipt, invoice matching) to identify gaps, inefficiencies, and compliance risks
  • Design and implement optimized to-be process flows, controls, and documentation
  • Support ERP-related process changes and integration with tools like Ariba, Fieldglass, and GTS

Governance & Compliance

  • Maintain global standard operating procedures (SOPs), process maps, and work instructions
  • Ensure alignment with internal control frameworks and audit requirements (e.g., SOX)
  • Establish process governance and change control mechanisms

Tool Management & Optimization

  • Manage Purchasing Tools: Ensure optimal functionality and utilization of purchasing systems (e.g., SAP Ariba, Oracle, etc) for purchasing activities.
  • Tool Optimization: Lead initiatives to enhance system efficiency, implement new functionalities, and integrate purchasing tools with other enterprise systems.
  • Provide training and support to purchasing teams on the effective use of tools to maximize efficiency and compliance.
  • Work with IT and system vendors to troubleshoot, update, and enhance purchasing platforms and tools as necessary.
  • Monitor tool performance, address issues, and drive automation to improve purchasing and procurement outcomes.

Policy Development & Enforcement

  • Develop and update purchasing policies to reflect industry best practices, regulatory requirements, and organizational goals.
  • Communicate and train relevant teams on policy changes, ensuring widespread adoption and adherence.
  • Facilitate governance committees to review, approve, and enforce purchasing strategies, ensuring they align with the organization's goals.

Data & Performance Analytics

  • Track, analyze, and report key performance indicators (KPIs) to measure the effectiveness of purchasing processes, tools, and governance (e.g. purchasing cycle time, purchase requisition/order quality, catalog coverage).
  • Leverage data insights to make informed decisions and provide recommendations for continuous improvement.
  • Develop and maintain dashboards and reports in collaboration with IT and analytics teams to monitor purchasing performance.

Training & Stakeholder Engagement

  • Act as a subject matter expert (SME) on purchasing processes, tools, and governance frameworks, providing guidance and support to

operational

purchasing

teams

and stakeholders.
- Conduct regular training sessions to improve team proficiency in governance, compliance, and tool optimization.
- Collaborate with cross-functional teams to ensure smooth process transitions and the integration of purchasing tools.

Project Management

  • Lead and support purchasing-related projects, ensuring project timelines, objectives, and deliverables are met.
  • Coordinate across global and regional teams to align purchasing policies, processes, and governance frameworks.
  • Manage change initiatives related to the implementation of new purchasing processes or systems.

Who You Are:

  • Bachelor's degree in Business, Supply Chain Management, Procurement, or a related field. A Master's degree or professional certifications (e.g., CPSM, CIPS) is preferred.
  • Minimum 5 years of experience in procurement, purchasing operations, or process improvement
  • Experience with ERP systems (SAP preferred) and procurement tools (e.g., Ariba)
  • Track record of delivering process optimization projects across regions or business units
  • Proven track record in managing and optimizing purchasing tools and systems (e.g., SAP Ariba, Oracle).
  • Experience working in large-scale purchasing operations or multinational organizations
  • Deep knowledge of procurement systems, purchasing tools, and process automation.
  • Experience in system integration, tool management, and driving tool-related enhancements.
  • Proven expertise in process improvement, standardization, and governance frameworks.
  • Strong understanding of regulatory compliance and risk management within purchasing.
  • Excellent analytical and problem-solving skills.
  • Strong communication and presentation skills, with the ability to influence stakeholders and lead cross-functional teams.
  • Ability to manage multiple priorities and projects in a fast-paced environment.
  • Highly detail-oriented, proactive, and results-driven.

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress

and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity

US Equal Employment Opportunities

The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law. This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination.

Notice on Fraudulent Job Offers

Unfortunately, we are aware of third parties that pretend to represent our company offering unauthorized employment opportunities. If you think a fraudulent source is offering you a job, please have a look at the following information here.

Applicant Profile

Along with our brand-new career site, we've also revamped our application process. If you've applied for a position before April 16th 2025, you can log into your old profile to see the status of past applications. For the application you've will completed, and any in the future, you can create a new profile to check in on your status.

WHAT WE OFFER

Money makes the world go round. But at our company there's more than just financial rewards. We offer a range of attractive benefits to help you work your magic.

Saving & Finacial

Our 401(k) Plan includes a generous company-matching contribution and an additional discretionary contribution each year.

We also provide tax-advantaged accounts for you to save for healthcare, commuting expenses, company-provided and buy-up life insurance to help you protect your financial future.

Health & Wellness

We offer comprehensive medical, dental, & vision coverage-including virtual care through Telehealth & free behavioral health counseling sessions through our Employee Assistance Program.

We also offer a wellness incentive program and personalized support to help you navigate and use your benefits.

Voluntary Benefits

Our voluntary benefits provide additional protection from the high costs of healthcare not covered by health insurance.

We also have discount programs that offer exclusive savings on everything from auto, home, and pet insurance to low-interest personal loans.

Work/Life Support

We have several programs to support your work/life balance, including generous paid time off, back-up day care services, education assistance, and more.

OUR RECRUITING PROCESS

Depending on the position (level, functional area, country) the process can vary slightly.

You apply

Complete your online application for your preferred role(s) that match your interests and qualification. If you cannot find a suitable role please join our Talent Zone and stay connected for your next career opportunity.

We screen

We review your application and if we determine that you are a good fit we will move you to the selection process.

We assess

You are interviewed by phone, via video and/or face to face.

Mutual agreement

Ideally you are the perfect match for us We hope you consider us as your new employer.

Work your magic

To guarantee you a smooth start our onboarding preparation begins.

Haven't found the right job yet?

Join our Talent Community to stay connected and explore future opportunities.



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