Telephony Engineer

6 days ago

Mohali, Punjab, India Bluebash Full time

Key Responsibilities

  • Design, develop, and optimize telephony solutions integrating with
    Asterisk, FreeSWITCH, and other CPaaS platforms
    (Twilio, Vonage, Plivo, etc.).
  • Architect scalable and reliable
    CCaaS/CPaaS workflows
    for inbound and outbound voice communication.
  • Collaborate with AI/ML engineers to integrate
    AI-driven voice agents
    with traditional and modern telephony stacks.
  • Troubleshoot and optimize call quality, latency, SIP/RTP handling, NAT traversal, and codec performance.
  • Build automation scripts, monitoring tools, and APIs in
    Python
    to manage and extend telephony systems.
  • Ensure compliance with
    VoIP standards and protocols
    (SIP, RTP, WebRTC, SRTP, DTMF, IVR).
  • Collaborate with product and infrastructure teams to deliver
    carrier-grade voice reliability
    .
  • Research and implement new technologies in
    voice processing, call analysis, and AI-driven telephony workflows
    .

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